Suad Ahmed Huerta
Orange,CA
Summary
Skilled Client Care Coordinator familiar with case management and care planning. Almost ten years of history as a Certified Senior Advisor working in busy community-based settings before transitioning into nursing. Comprehensive understanding of the care spectrum and processes for care coordination. Compassionate, hard-working, and reliable nursing student.
Overview
20
20
years of professional experience
Work History
Certified Dementia and Senior Care Advisor /Owner
Doctors Choice Senior Services, LLC
01.2019 - Current
- Educated clients and families on community resources and senior care options to better manage chronic conditions and meet their activities of daily living.
- Negotiated, facilitated, and managed placement services in assisted living or other community services on behalf of clients.
- Communicated with clients to understand their needs and preferences and provide holistic senior care.
- Liaised between hospitals and skilled nursing facilities to provide outpatient senior care services and safe discharge plans at no cost.
- Maintained connections with clients to encourage repeat business and referrals.
Certifies Senior Advisor/Owner
CarePatrol Franchise Systems, LLC
01.2014 - 12.2018
- Communicated with healthcare providers to facilitate continuity of care.
- Established and maintained relationships with clients, families, and community partners to coordinate services to meet client's needs.
- Assessed clients and developed plans to meet their needs in the community, such as assisted living and home care services.
- Maintained a network of community resources and facilities to provide clients with the most comprehensive support services in the community.
- Established and maintained effective communication with staff, physicians, and community organizations to promote patient-centered care.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts
Branch Manager
Enterprise Rent A Car
05.2004 - 08.2013
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, increasing annual sales.
- Launched a training program to boost employee skills and staff retention rate.
- Implemented service improvements to enhance the sales cycle.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ06.2024
Associate of Science - Nursing
Saddleback College
Mission Viejo, CA12.2023
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
Fullerton, CA05.2015
Skills
- OutPatient Flow Management
- Patient Relations
- Patient Education
- Creative Problem-Solving
- Verbal and Written Communication
- Healthcare Operations
- Filing and Recordkeeping
- Patient Care Coordination
- Interdepartmental Collaboration
- Database Coordination
- Office Administration
- Patient care and confidentiality
- Hospice and palliative care
- Dementia and Alzheimer's knowledge
Additional Information
Preceptorship At Orange County Global
Preceptor Marei Ahmad, RN, 657-236-7263
Timeline
Certified Dementia and Senior Care Advisor /Owner
Doctors Choice Senior Services, LLC
01.2019 - Current
Certifies Senior Advisor/Owner
CarePatrol Franchise Systems, LLC
01.2014 - 12.2018
Branch Manager
Enterprise Rent A Car
05.2004 - 08.2013
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Saddleback College
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
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