Isabel Cardenas Gordivas
Kenmore,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Kennel Technician
Lakefield Veterinary Group
Kenmore, WA
10.2021 - 08.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages and treatment rooms.
- Kept cages, kennels, and grooming areas neat and clean.
- Managed inventory, and maintained optimal storage to meet expected needs.
Customer Service Representative
Lakefield Veterinary Group
Kenmore, WA
06.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Bachelor of Science - Architecture
Washington State University
Pullman, WA05.2026
Skills
- Prioritization
- Product Organization
- Coordination
- Calm and Professional Under Pressure
- Managing Multiple Tasks
- Product Inventories
- Housekeeping Requirements
- Towel Folding
- Facility Laundry and Cleaning
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Lakefield Veterinary Group
06.2022 - 08.2022
Kennel Technician
Lakefield Veterinary Group
10.2021 - 08.2022
Bachelor of Science - Architecture
Washington State University