Garrett Carroll
Monroe,LA
Summary
Hard worker focused on completing task quickly to consistently exceed targets and goals. Reliable and adaptive team member accustomed to taking on new challenging tasks. Dedicated to business success and customer satisfaction. Experienced with business operations, team management, and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operational Excellence Team Leader
Super 1 Foods
09.2024 - 03.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Trained new team members.
- Operated a forklift while unloading a truck from receiving then proceeded to help the team breakdown product onto pallets from the truck to bring out onto the floor.
- Operated a forklift carefully and efficiently in the backrooms and on the sales floor during opening hours retrieving bulk product to restock shelves.
- Maintained proper rack usage making sure bulk product was saran wrapped tight and neatly. Before being adjusted into the delegated rack space.
- Maintained neat jumper shelves across the store.
- Swept the backroom nightly while taking out all the stores trash through the back gate.
- Made bails from the compacter through out the day as necessary. While keeping a clean area around it and emptying trash cans of plastic and trash around it.
- Handled online orders greeting each customer formally and communicated any substitutions needed for said order. Then processed the transaction and delivered they're order.
- Consistently closed the store.
- Help clerks maintain the front wall of value nightly and helped change it weekly whenever available.
- Verified nightly deposits with the front office.
- Ran cash registers, self checkout and maintained the front end when necessary.
- Attended morning meetings.
Office cashier
Rouses
03.2023 - 09.2023
- Handled money orders and refunds
- Completed store opening and closing procedures and balanced tills.
- Strengthened customer loyalty by offering personalized assistance in locating desired products or services within the store.
- Safeguarded sensitive customer information through meticulous handling of personal data during transactions.
- Reduced wait times for customers by streamlining checkout processes and prioritizing tasks.
- Demonstrated flexibility in scheduling availability to meet varying needs of office operations.
- Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.
- Contributed to an increase in repeat business through exceptional customer service and positive interactions.
- Facilitated successful promotional events through active engagement with customers about current discounts or offers.
- Answered customer inquiries and clarified details regarding charges.
- Collaborated with team members to maintain a clean and organized workspace, promoting productivity.
- Ensured security of financial assets with proper handling and storage of cash reserves.
- Resolved customer disputes calmly and professionally, utilizing effective communication skills.
Shift lead
Lit Pizza
01.2023 - 03.2023
- Cooked pizza and held multiple transactions while prepping ingredients.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
Secretary and home design
C&S Granite
11.2022 - 01.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors and getting the measurements of houses that cabintry would be inserted into.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Stocker
Golden Nugget
06.2022 - 10.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Handled registers in multiple store
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Assistant Manager
Cinemark
06.2021 - 06.2022
- Delegated tasks to appropriate team members and monitor their performance
- I have opened and closed numerous times and have knowledge of all 3 of our manager positions such as usher, concession, and admin/control
- I’ve even scheduled and went through interviews and orientation with a handful of employees
- With that I’ve trained many of our theater team members and always encourage and motivate the crew
Utilities clean up crew and stacker
Boise Cascade
01.2021 - 04.2021
- Being a brief worker at Boise Cascade I always maintained a clean chipper house and would clean up other areas on the green end even an oil pit
- After my first month I was moved to the dry end where I would stack plywood off a belt
- Besides that I would motivate my crew or take instructions and maintain a clean work area with neatly stacked sheets of wood
Garden center associate
Walmart
03.2020 - 07.2020
- As a garden center associate I maintained a clean, neat, and safe work environment and also worked with a plethora of other associates as a team
- Stocked new merchandise on shelves and zoned shelves keeping them neat
- I’ve helped customers with any questions and finding items, watered the plants keeping them healthy, helped arrange and put up new models, made transactions at cash registers, and made sure customers were satisfied with every purchase
Cashier
Popeyes
12.2018 - 07.2019
- Working at Popeyes I boxed and bagged food maintained a clean neat and safe work environment, handled multiple transactions a day running the drive through and inside cash register
- Unloaded trucks and stocked items on the shelves and also put out new items whenever they were low, cleaned bathrooms and the lobby, and helped either open up or close the restaurant
Education
High School Diploma -
Oakdale High School
Oakdale, LA06.2020
Skills
- Attentive
- Operate cash registers
- Forklift operations
- Receiving, breaking down and unloading trucks of bulk products
- Stocking
- Customer relations
- Merchandise products
- Verbal communication
- Customer service
- Consistency
- Cleanliness
- Leadership
- Motivator
- Supervisor
- Performance improvement
- Work planning
- Goal setting
- Overseeing daily activities
- Flexible schedule
Personal Information
Date of Birth: 09/26/01
Certification
Bar Card
Liquor License
Timeline
Operational Excellence Team Leader
Super 1 Foods
09.2024 - 03.2025
Office cashier
Rouses
03.2023 - 09.2023
Shift lead
Lit Pizza
01.2023 - 03.2023
Secretary and home design
C&S Granite
11.2022 - 01.2023
Stocker
Golden Nugget
06.2022 - 10.2022
Assistant Manager
Cinemark
06.2021 - 06.2022
Utilities clean up crew and stacker
Boise Cascade
01.2021 - 04.2021
Garden center associate
Walmart
03.2020 - 07.2020
Cashier
Popeyes
12.2018 - 07.2019
High School Diploma -
Oakdale High School
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