Amneris Santaella-Figueroa

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.

* Answer and transfer phone calls.

* Write and distribute email, correspondence notes, letters, faxes and forms.

* Assist in the preparation of regularly scheduled reports.

* Develop and maintain a filing system.

* Maintain contact lists, prepare and reconcile expense reports, provide general support, act as point of contact for internal and external clients.

*Make and answer calls.

*Take work orders by phone and email. *Enter information into the system.

*Pay employees daily.

*Fill out forms and file documents.

* Carrying out inspections inside and outside the home.
* Validation of home insurance policy.
* On-site customer service.

* Answer collection calls.
* Make calls to sell loans.
* Account Analyst
* Moratoriums or payment extensions
* Consolidation of accounts

* Receive calls from clients with overdue mortgages.
* Perform financial analysis.
* Offer loss mitigation alternatives
* Documentation in the system and/or applications.
* Reserve Analyst.