Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AdministrativeAssistant

Kohatha Campbell

Marianna,FL

Summary

Dynamic Administrative Assistant with a proven track record at Centurion of Florida, excelling in office administration and customer service. Expert in data entry and maintaining confidentiality, I enhanced organizational efficiency and achieved 100% compliance in audits. Strong communicator dedicated to fostering collaboration and supporting team development.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

16
16
years of professional experience
13
13

Years of Professional Medical Experience outside of DOC-Centuri

Work History

Administrative Assistant

Centurion of Florida/MHM
04.2016 - Current
  • Managed scheduling and coordination of meetings for executive staff, ensuring efficient time utilization.
  • Developed and maintained filing systems, enhancing document retrieval processes and organizational efficiency.
  • Facilitated communication between departments, improving collaboration and project execution timelines.
  • Executed office supply inventory management, reducing costs through effective vendor negotiations.
  • Provided training and support to new administrative staff, fostering team development and knowledge sharing.
  • Monitored compliance with company policies during administrative procedures, ensuring adherence to regulatory requirements.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Administrative Assistant

Corizon Health Services/Taylor Correctional Inst
05.2013 - 04.2016

Consult Coordinator for all Camps at Taylor CI.

Main-Unit-Annex and Work Camp including outside Optometry

and all other Consults pertaining to the Medical Department.

This was all manual Consults from start to completion-all charting in regular paper charts.

Kept all logs up to date for all consults and made no les than 98% to 100% on all of the ACA Audits at Taylor CI.

My Health Service Administrator at that time was Tamara Taylor.

  • Managed scheduling and calendar coordination for multiple executives to optimize workflow.
  • Streamlined office operations by implementing improved filing and document management systems.
  • Facilitated communication between departments, ensuring timely dissemination of information and resources.
  • Developed training materials and conducted onboarding sessions for new administrative staff, fostering a collaborative environment.
  • Maintained inventory of office supplies, negotiating with vendors to secure favorable pricing and terms.
  • Assisted in preparing reports and presentations, ensuring accuracy and consistency in data representation.
  • Led initiatives to enhance office organization, resulting in improved accessibility to essential documents and resources.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Performed research to collect and record industry data.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Data Entry Clerk

State of Florida Department of Corrections
05.2011 - 05.2013
  • Processed and entered data accurately into departmental databases.
  • Maintained confidentiality of sensitive inmate records and information.
  • Developed efficient filing systems for easy retrieval of documents.
  • Collaborated with team members to streamline data entry workflows.
  • Processed and entered medical data into electronic health record systems to ensure accuracy and compliance.
  • Conducted regular audits of data entries to maintain high standards of quality and integrity.
  • Developed and maintained organized filing systems for efficient retrieval of inmate records and documentation.
  • Managed data entry tasks using state-specific software to ensure accuracy and compliance with regulations.
  • Collaborated with team members to streamline data collection processes, enhancing overall operational efficiency.
  • Conducted regular audits of data entries to identify discrepancies and implement corrective measures promptly.
  • Trained new staff on data entry protocols, fostering a culture of accuracy and attention to detail within the team.
  • Implemented improvements in workflow procedures, reducing processing time for inmate information updates significantly.
  • Served as point of contact for inquiries regarding data management practices, ensuring consistent communication across departments.
  • Oversaw the transition to digital record-keeping systems, improving access to critical information for correctional staff.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Verified data files prior to entry to maintain high data accuracy.

Medical Records Clerk

State of Florida Department of Corrections
06.2009 - 05.2011
  • Managed manual medical records ensuring compliance with state regulations.
  • Implemented quality control measures to enhance data integrity and reliability.
  • Trained junior clerks on best practices in medical records management and system usage.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient confidence by keeping patient records information confidential.
  • Processed patient data entries with a focus on accuracy and confidentiality.
  • Coordinated interdepartmental communication to streamline information sharing.
  • Developed training materials for new staff on record-keeping procedures.

Education

Taylor County High School
Perry, FL
06-1980

Skills

  • Office administration
  • Computer skills
  • Data entry
  • Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Positioned as key team member to transfer [Number] [Data type] from hard copy into new digital database.
  • Advanced from [Job Title] to [Job Title] within [Timeframe] for [reason for promotion].
  • Scheduling - Organized technician schedule for customer jobs.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Managed [name] area.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Accomplished [improvement] through [actions].
  • Training - Trained medical billing staff of [Number] employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Managed daily schedules and sales leads for [Number] senior and junior loan officers.
  • Responded to over [Number] customer inquiries each day.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Developed and implemented [Procedure description], which resulted in increased company efficiency and productivity.
  • Recognized by customers and [Job Title] for expedient and effective service.
  • Managed inventory and office budgeting for supplies for busy office of [Number] employees.
  • Investigated, identified and reconciled account discrepancies totaling $[Amount] in company savings.
  • Successfully resolved [Number] customer issues per [Time period].
  • Assisted management with the training of [Number] new staff members.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Trained [Number] temporary accounting administrative staff during tax season.
  • Travel Planning - Booked heavy domestic and international travel for department of [Number].
  • Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Completed payroll for staff of [Number] direct reports.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Increased office productivity [Number]% by implementing numerous process improvements.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Inventory Management - Managed inventory and office budgeting for supplies for busy office of [Number].
  • Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Administrative Assistant

Centurion of Florida/MHM
04.2016 - Current

Administrative Assistant

Corizon Health Services/Taylor Correctional Inst
05.2013 - 04.2016

Data Entry Clerk

State of Florida Department of Corrections
05.2011 - 05.2013

Medical Records Clerk

State of Florida Department of Corrections
06.2009 - 05.2011

Taylor County High School
Kohatha Campbell