Ashley Campos
Amity,OR
Summary
Detail-oriented bilingual professional with over 5 years of experience in administrative support, customer service, and records management across healthcare, government, and corporate sectors. Proficient in coordinating meetings, preparing agendas and reports, and maintaining confidential records with a high degree of accuracy. Recognized for exceptional organizational skills, effective communication, and adaptability in fast-paced environments. Eager to leverage expertise as an Executive Office Specialist to enhance support for county leadership and public services.
Overview
10
10
years of professional experience
Work History
Patient Service Specialist II
The Oregon Clinic
01.2020 - Current
- Manage high-volume incoming calls; triage and direct inquiries to appropriate staff/departments.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Support multiple locations with scheduling, documentation, and administrative tasks.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
Office Specialist II
Yamhill County Health & Human Resources
01.2019 - 01.2020
- Delivered front-line support to clients accessing mental health and substance use services, ensuring compassionate and efficient assistance.
- Accurately managed sensitive medical and financial records in compliance with confidentiality and retention regulations.
- Assisted in preparing reports, correspondence, and insurance documentation to support clinical and administrative operations.
- Handled crisis calls with care and coordinated client intake and orientation to streamline service access.
Assistant Manager
FootLocker
01.2016 - 01.2019
- Supervised daily operations, including scheduling, inventory management, and cash handling.
- Trained, directed, and supported staff to achieve organizational goals.
- Prepared sales and staffing reports and coordinated store events.
- Delivered excellent customer service, resolving escalated concerns effectively.
Receptionist / Administrative Assistant
Trusty Transport
01.2016 - 01.2018
- Performed clerical support functions including file management, mail distribution, copying, and faxing to ensure smooth office operations.
- Monitored and maintained office supply inventory while preparing and organizing operational logbooks.
- Supported staff and management with administrative tasks and light technical assistance to improve workflow efficiency.
Skills
- Meeting Coordination & Accurate Minute-Taking
- Records Management & Compliance with Retention Policies
- Agenda Development & Professional Report Preparation
- Customer Service Excellence & Public Relations Support
- Policy Interpretation & Procedure Implementation
- Event Planning, Coordination & Logistics Management
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- English & Spanish fluency
- Professionalism and ethics
Timeline
Patient Service Specialist II
The Oregon Clinic
01.2020 - Current
Office Specialist II
Yamhill County Health & Human Resources
01.2019 - 01.2020
Assistant Manager
FootLocker
01.2016 - 01.2019
Receptionist / Administrative Assistant
Trusty Transport
01.2016 - 01.2018
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