Collaborated with management to establish sales goals and performance metrics
Analyzed sales data to identify trends and recommend actionable improvements
Answered product questions and assisted customers in selection and checkout.
Boosted store sales through effective merchandising and strategic product placement.
Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
Coordinated with vendors for timely delivery of merchandise orders while maintaining strong working relationships for future business dealings.
Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
Determined layout of store merchandise for visual appeal to consumers.
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Resolved escalated customer complaints with professionalism and empathy, ultimately preserving brand reputation and loyalty among patrons.
Developed a high-performing team by providing ongoing coaching, training, and performance evaluations.
Conducted periodic performance reviews with each team member as part of ongoing professional development initiatives within the workplace environment.
Implemented innovative solutions for improving workflow efficiency within the retail space, leading to increased productivity levels among staff members.
Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Submitted reports to senior management to aid in business decision-making and planning.
Educated staff on strategies for handling difficult customers and challenging situations.
Trained newly hired sales team in upselling techniques.
