Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Adrianna Hervey

Adrianna Hervey

Milwaukee,WI

Summary

Motivated and outgoing professional with six years of experience providing exceptional customer service. Seeking a position in Customer Service , because I genuinely enjoy helping, and assisting. All while putting to use my strong communication skills , problem solving, group efforts, and knowledge of cash handling to provide friendly, courteous service.

Knowledgeable [Desired Position] with solid background in supporting retail operations and enhancing customer satisfaction. Successfully assisted in maintaining organized and visually appealing sales floors, contributing to increased sales and positive customer experiences. Demonstrated problem-solving abilities and strong communication skills in daily interactions with customers and team members.

Experienced with maintaining organized and appealing sales floors, ensuring positive shopping experience. Utilizes effective communication and problem-solving skills to assist customers and support team operations. Knowledge of inventory management and customer service principles in retail settings.

Professional retail worker, prepared to bring valuable experience in maintaining organized and efficient sales floors. Proven ability to adapt to changing store needs and deliver consistent results. Known for strong teamwork, reliability, and effective communication in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Customer Service Floor Associate

Walmart
07.2020 - Current
  • - Handle cash, credit or debit, and/or check payments
  • - Helped assist customers with their questions and concerns
  • - Clean and sanitize register area and keep bags stocked to ensure a safe and timely checkout process for all customers
  • - Stock shelves to reassure products are always available for customers

Cashier

Whole Foods Market
07.2018 - 03.2020
  • - Handling in cash, credit or debit, and/or check payments each day with a high level of customer service
  • - Provide adequate customer service to ensure customer satisfaction
  • - Assist the service desk with returns, exchanges, and problems

Customer Service Manager

Walmart
05.2015 - 06.2018
  • - Delegate Customer Service, Money Center, Registers, and self-checkout
  • - Managed all frontend employees to ensure customer satisfaction
  • - Audit registers during open shifts, dropping registers at end of shift
  • - Assist the service desk with returns, exchanges, and problem-solving solutions for customers

Cashier

Home Depot
04.2014 - 05.2015
  • - Handle cash, credit or debit, and/or check payments
  • - Helped assist customers with their questions and concerns
  • - Clean and sanitize register area and keep bags stocked to ensure a safe and timely checkout process for all customers

Education

High School Diploma -

New School For Community Service
Milwaukee, Wisconsin
06-2011

Skills

  • Customer Service
  • Leadership
  • Teamwork
  • Management
  • Merchandising
  • Retail Management
  • Adaptability
  • Hardworking
  • Communication

Timeline

Customer Service Floor Associate

Walmart
07.2020 - Current

Cashier

Whole Foods Market
07.2018 - 03.2020

Customer Service Manager

Walmart
05.2015 - 06.2018

Cashier

Home Depot
04.2014 - 05.2015

High School Diploma -

New School For Community Service
Adrianna Hervey