Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Kirby

College Park,GA

Summary

A leader who takes initiative when no one else can.

Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo.

Resourceful and able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve job operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience

Work History

Order Selector

McLane Company
04.2023 - 12.2023
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Reduced delivery delays by promptly assembling customer orders in a timely manner.
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
  • Minimized damaged items through careful handling of fragile products while selecting orders.

Order Picker

Kehe Distribution
12.2018 - 08.2022
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Moved merchandise using forklifts, pallet Top picker averaging 160% to 200%
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.

Print Room Manager

Kehe Distribution
08.2019 - 12.2020
  • Set up equipment and adjusted settings for ink flow and number of copies to optimize production rates and achieve project timetables.
  • Documented finished work to keep supervisors informed of production activities.
  • Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.
  • Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
  • Demonstrated respect, friendliness and willingness to help where needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • In charge of passing out daily work to employees to keep work from getting backed up.
  • Monitored company inventory to keep stock levels and databases updated
  • Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs
  • Produced more than 1000 sheets per day using high-volume paper, print film and print machinery
  • Streamlined print room operations by implementing efficient workflows and processes.
  • Enhanced team performance by providing ongoing coaching and feedback to employees.

Product Selector

Bed Bath and Beyond, E-Commerce
09.2017 - 07.2018
  • Very fast paced , work doesn't stop.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
  • Operated warehouse equipment and reported instances of safety.
  • Checked inventory and selected products from specific locations based upon availability
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing
  • Hauled kitchen,household items from stock, using handheld pallet jack equipment and placed on correct store shelves
  • Stocked warehouse efficiently by comparing item numbers with storage locations

Sales/Floor Associate

City Thrift
04.2017 - 09.2017

From pulling , bailing and zoning merchandise , to training new employees.

  • Greeted customers, helped locate merchandise and suggested suitable options
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Informed customers of current store promotions to encourage additional sales purchases
  • Increased sales and customer satisfaction through personalized servicing
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation

Head Cashier/Stocker• Maxway/Variety Wholesales

Maxway Department Store
07.2016 - 11.2016
  • Monitored self-checkout systems and provided help in resolving complex problems
  • Helped management develop employee improvement plans and motivate team members to continually improve
  • Maintained stock to meet expected customer demand
  • Led cashiers and associates in providing thoughtful customer service
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary
  • Set and updated employee schedules to fulfill gaps based on expected customer demands

Cashier/Stocker

Pet Supplies Plus
03.2016 - 08.2016
  • Welcomed customers and helped determine their needs
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Stocked, tagged and displayed merchandise as required
  • Created price tags and merchandise signs
  • Managing customer calls while helping 5+ customers in store.

Education

High School Diploma -

Rockdale County High School
Conyers, GA
05.2015

Skills

  • Word, MS Access, MS Excel, Front Page, Power-point
  • Team collaboration
  • Warehouse navigation
  • Electric Pallet Jack Experience,
  • Labeling and Boxing
  • RF Scanning Devices
  • Production Line Operations
  • Monthly Audits
  • Accurate Order Fulfillment
  • Ticket Printing
  • Hand Truck Operation
  • Performance Goals
  • Adobe Software
  • Data Input
  • Protective Gear
  • Organization and Categorization
  • Computer Utilization
  • Quality Control
  • Order Picking and Processing
  • Mentoring and Training
  • Loading and Unloading
  • Forklift Operation
  • Customer service
  • Stock replenishment

Timeline

Order Selector

McLane Company
04.2023 - 12.2023

Print Room Manager

Kehe Distribution
08.2019 - 12.2020

Order Picker

Kehe Distribution
12.2018 - 08.2022

Product Selector

Bed Bath and Beyond, E-Commerce
09.2017 - 07.2018

Sales/Floor Associate

City Thrift
04.2017 - 09.2017

Head Cashier/Stocker• Maxway/Variety Wholesales

Maxway Department Store
07.2016 - 11.2016

Cashier/Stocker

Pet Supplies Plus
03.2016 - 08.2016

High School Diploma -

Rockdale County High School
Stephanie Kirby