Jonah Carter
Fort Wayne,IN
Summary
Currently a dedicated team leader with expertise in time management, issue resolution and interpersonal communication. Skilled in personnel training, Completing any given task and workplace efficiency. Sets example for work ethic and quality.
In regards to previously acquired skills, a reliable team player with solid background in fulfillment. Highly productive and efficient. Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking with strong multitasking abilities. Offering 4 years of related experience.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
Fort Wayne, IN
07.2023 - Current
- Loaded items onto pallets or into containers for shipment.
- Monitored stock levels and notified supervisor when supplies needed to be replenished.
- Labeled cartons correctly prior to shipping outbound packages.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Organized boxes or bags and palletized orders based on carrier method.
- Wrapped and moved pallets to designated carrier area.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Issued supplies, materials and products to team members based on information from requisitions.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Maintained positive working relationship with fellow staff and management.
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Provided support to other trainers in delivering courses or workshops as needed.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
- Instructed new team members on correct procedures for operations.
- Explained goals and expectations required of trainees
- From September 2023 - February 2024 I have been the Process guide/lead in Trans-out.
- Trained in Amnesty, COSAR, QBCC, VAST, Roboscout, and problem solve.
Fulfillment Associate
Sweetwater
Fort Wayne, IN
04.2020 - 07.2023
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Loaded items onto pallets or into containers for shipment.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Monitored stock levels and notified supervisor when supplies needed to be replenished.
- Inspected incoming materials for quality assurance purposes.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Processed returns following established procedures and guidelines.
- Labeled cartons correctly prior to shipping outbound packages.
- Performed daily cycle counts as part of inventory control process.
- Calculated shipping costs and updated invoices accordingly.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Located merchandise from shelves and storage areas to fill orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Provided technical support when needed during peak periods of high volume activity.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
- Packed merchandise for delivery and moved items to delivery area.
- Filled orders according to defined standards using standard picking system.
- Verified items correctly matched to sales check for packing and shipment.
- Followed proper packaging requirements depending on order size and type.
- Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
- Organized boxes or bags and palletized orders based on carrier method.
- Wrapped and moved pallets to designated carrier area.
- Evaluated merchandise condition and accounted for items in system.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Placed products on conveyors for final wrapping and shipment.
- Read orders to verify attributes and quantities of merchandise.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Compared merchandise invoices to items actually received.
- Tracked outgoing orders to provide shipping status to customers.
- Issued supplies, materials and products to team members based on information from requisitions.
- Analyzed customer data to determine the most efficient shipping solutions.
- Managed inventory levels by monitoring stock and sales trends, adjusting order quantities accordingly.
- Implemented strategies for reducing costs associated with shipping and handling processes.
- Resolved complex customer issues related to order status or shipment tracking information.
- Processed returns efficiently in accordance with company policies and procedures.
- Trained staff members on proper packing techniques to minimize damage during shipping.
- Investigated discrepancies between actual shipments versus expected shipments based on customer orders.
- Provided leadership during times of organizational change or crisis situations.
- Processed invoices, purchase orders and expense reports in accordance with company policy.
- Proofread documents prior to submitting them for approval.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Was trusted with a "manager code" for more than half a year as an associate.
- Dealt with complex orders that required extreme problem solving skills to ship to the customer(s)/company.
Education
High School Diploma -
Columbia City High School
Columbia City, IN06-2019
Skills
- Correct Labeling
- Package Scanning
- Pulling And Preparing Orders
- Product Packaging
- Trailer Loading
- Pallet Stacking
- Loading And Unloading
- Package Preparation
- Package Verification
- Teamwork And Collaboration
- Labeling And Wrapping
- Shipping And Receiving
- Heavy Lifting
- Palletizing
- Pallet Jack Experience
- Willing To Learn
- Friendly And Courteous
- Pallet Building
- Invoice Verification
- Shipment Preparation
- Staff Training
- Team Leadership
- Labeling Expertise
- Excellent Communication
- Order Accuracy
- Documentation And Reporting
- Team Supervision
- Coaching
- Performance Improvement
- Complex Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Flexible Schedule
- Leading Team Meetings
- Safety
- Work Planning and Prioritization
- Leadership
- Professionalism
- Task Prioritization
- Adaptability
- Professional Demeanor
- Problem-solving abilities
- Organizational Skills
- Idea Development and Brainstorming
- Process Analysis
- Decision-Making
- Time Management
- Group And Individual Instruction
- Computer Technology
- Clear Verbal Communication
- New Employee Training
- Training And Coaching
- Google Drive
- Training And Mentoring
- Spreadsheet Tracking
- Training and mentoring
- Experience in leadership
- Reliability
- New Hire Training
- Leadership Training
- Job Training
Timeline
Fulfillment Associate
Amazon
07.2023 - Current
Fulfillment Associate
Sweetwater
04.2020 - 07.2023
High School Diploma -
Columbia City High School