Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
SoftwareDeveloper
Ryan MARTINEZ

Ryan MARTINEZ

Farmington,NM

Summary

To learn as much as I can from a talented team of workers. Ready and focused on helping a crew complete skilled work. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

5
5
years of professional experience

Work History

Cashier

Roadrunner Fuels Inc.
10.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

UNIVERSAL BANKER, TELLER

FOUR CORNERS COMMUNITY BANK
01.2020 - 10.2022
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Assisted with training of new tellers on policies and procedures.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

HOST

Chili's Restaurant
11.2018 - 08.2019
  • Took initial drink orders and relayed information to wait or bar staff.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Prepare silverware for new customers
  • Delivered pick-up and curbside orders to guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Restaurant Waiter

LOS HERMANITOS
03.2018 - 09.2018
  • Answered customers' questions, recommended items, and recorded order information.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

High School Diploma -

Piedra Vista High School
Farmington, NM
05.2019

Skills

  • Customer Greeting
  • Internal controls
  • Cash Handling
  • Administrative Support
  • Data Entry
  • Process improvement
  • Credit and Cash Transactions
  • Verbal and Written Communication
  • Refunds and Exchanges
  • Product and Service Sales
  • Reports
  • Cash Counting Machine Operations
  • Cash Drawer Management
  • Order Taking
  • Issue Resolution
  • Cash Management
  • Stocking and Replenishing
  • Cash Register Systems
  • Product Knowledge
  • Complex Problem-Solving
  • Conflict Resolution
  • Microsoft Office
  • POS Systems Operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Cashier

Roadrunner Fuels Inc.
10.2022 - 05.2023

UNIVERSAL BANKER, TELLER

FOUR CORNERS COMMUNITY BANK
01.2020 - 10.2022

HOST

Chili's Restaurant
11.2018 - 08.2019

Restaurant Waiter

LOS HERMANITOS
03.2018 - 09.2018

High School Diploma -

Piedra Vista High School

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Ryan MARTINEZ