Austin Tyler
Lehi,UT
Summary
Dynamic professional with a track record of optimizing daily operations, fostering a culture of continuous improvement, and championing business process enhancements. Adept at leading cross-functional teams, implementing strategic planning initiatives, and leveraging technology for seamless operations. Proven loyalty and commitment to achieving and exceeding company goals, coupled with effective management of large teams. Excels in strategic sales management and integrating technology for enhanced operational excellence. Prepared to contribute expertise to strategic planning and execution, bringing a wealth of experience in loyalty-driven management and cross-functional collaboration.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
NexHealth
Lehi, UT
03.2023 - 02.2024
- Sales Forecasting Expertise: Dynamic leader in sales forecasting and demand management, collaborating cross-functionally to translate sales insights into accurate forecasts.
- Portfolio Management: Successfully managed a diverse portfolio of 200+ accounts, converting prospects into valued buyers.
- Sales Lifecycle Mastery: Proficient in sales lifecycle management, from lead qualification to nurturing client relationships.
- KPI Tracking: Led daily stand-ups to track KPIs, reported metrics, and championed data-driven decision-making.
- Mentorship and Training: Mentored and trained new recruits, contributing to critical thinking skills development.
- Cross-Functional Collaboration: Collaborated seamlessly with cross-functional teams, fostering effective communication and streamlined processes.
- Analytical Achievements: Achievements include analyzing sales forecasts, conducting margin analysis, and proactively correcting data anomalies.
- Feedback and Process Improvement: Provided valuable feedback to Sales and Marketing teams, driving ongoing process improvements.
Account Manager
MIT45
South Salt Lake, UT
09.2022 - 03.2023
- Strategic Sales Operations: Drove weekly, monthly, and quarterly sales operations reviews, aligning internal teams and customers with business requirements.
- Team Leadership: Oversaw a team of Account Managers, ensuring client success and retention. Monitored revenue, inputs, and metrics, setting high standards for current and future managers.
- Sales Management: Managed accounts for the northwest, processing over half a million in monthly sales. First point of contact for 75+ accounts, oversaw 250 accounts with account managers.
- Client Relationship Development: Nurtured and developed client relations, serving as the first point of contact for a substantial client base.
- KPI Tracking: Implemented and monitored KPIs, reporting metrics, and ensuring continuous improvement in client management.
- Operational Efficiency: Led recurring meetings with teams, aligning operations with strategic goals and operational requirements.
- Reporting and Analysis: Developed reports for upper management, utilizing strong analytical skills to drive data-driven decision-making.
- Revenue Growth: Achieved a remarkable 25% revenue increase over six months across multiple product lines.
- Upselling and Account Expansion: Successfully upsold clients on new products and services, contributing to revenue growth.
- Diversity and Inclusion: Embraced and championed diversity and inclusion in daily operations, contributing to a positive workplace culture.
Manager
Progressive
Provo, UT
11.2020 - 09.2022
- Strategic Sales Management: Oversaw the sales floor, managing large teams and consistently surpassing company sales averages.
- Operational Efficiency: Implemented and optimized sales plans aligned with overarching business process improvement objectives.
- Team Leadership: Managed and provided onboarding for sales executives, conducted successful team meetings, and trained new personnel.
- Cross-Functional Collaboration: Led cross-functional teams, leveraging data analytics and fostering a culture of continuous improvement.
- Metrics and KPIs: Developed and implemented metric tracking for teams, ensuring adherence to KPIs and consistently hitting company goals.
- Customer Support: Assisted Sales Management and teams in supporting the customer, ensuring loyalty and satisfaction.
- Meeting Coordination: Coordinated and led Quarterly Business Reviews (QBRs), preparing materials, and driving post-mortem activities.
- Technology Integration: Integrated technology for enhanced operational excellence, bringing a strategic mindset to risk management.
- Consistent Goal Achievement: Consistently achieved company goals, maintaining team sales metrics at an impressive 93%.
- Training and Education: Provided onboarding for new sales executives, conducted education sessions for sales skills, and held regular team meetings.
Education
Bachelor of Science - Industrial And Organizational Psychology
Purdue University Global
Skills
- Business Process Improvement
- Logistics Oversight
- Customer Retention
- Strategic Project Planning
- Business Development
- Operations Management
- Data Analysis
Timeline
Sales Development Representative
NexHealth
03.2023 - 02.2024
Account Manager
MIT45
09.2022 - 03.2023
Manager
Progressive
11.2020 - 09.2022
Bachelor of Science - Industrial And Organizational Psychology
Purdue University Global