Lorena Pinto
Highland Falls
Summary
Proven team player and efficient housekeeper, demonstrated through successful collaboration and high-standard cleanliness at Holiday Inn Express Hotel. Skilled in maintaining sanitary environments and providing top-notch customer service, consistently achieving employer satisfaction. Expertise in vacuuming and teamwork, contributing to a welcoming atmosphere for guests and staff alike.
Overview
5
5
years of professional experience
Work History
Housekeeper
Holiday Inn Express Hotel
08.2024 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Sorted, laundered and put away various laundry items.
Crew Member
McDonald's
03.2024 - Current
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Burger King
02.2020 - 03.2022
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming
- Kitchen cleaning
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Safe food handling
- Flexible schedule
- Food preparation
- Crew leadership
Languages
English
Limited Working
Timeline
Housekeeper
Holiday Inn Express Hotel
08.2024 - Current
Crew Member
McDonald's
03.2024 - Current
Crew Member
Burger King
02.2020 - 03.2022
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