Angelica Lopez-Castilla

Friendly receptionist with a background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and an innovative approach—passionate job seeker with solid organizational skills eager to secure mid-level receptionist executive position.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Organized scheduler well-versed in all aspects of administrative support.
• Highly efficient and accurate with solid planning, problem-solving and communication skills.
• Upbeat with strong relationship-building abilities.
• Bilingual- fluent in English- Spanish

Administrative Support

• Assisted internal staff of 50 employees with clerical and administrative needs to maximize efficiency and team productivity.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Processed payments and documented account changes for financial accuracy and transparency.

Communication

• Answering and transferring calls professionally and effectively.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

Organization

• Organized and scheduled office meetings as well as client appointments for management team of five, effectively accommodating hectic agendas.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Stored and retrieved files to enhance daily operations and support customer needs.