My objective is to use my two years of familiarity as a well-organized professional equipped with varied experiences in administrative roles, as well as front desk exposure to land a position in upper-tier management. I am proficient at sequencing tasks, nurturing organization, and streamlining systems. I am dedicated to offering exceptional assistance to team members and clients.
Overview
1
1
year of professional experience
Work History
Lead Receptionist and Secretary
Academy of Music and Vocal Arts
Clayton, NC
06.2021 - Current
Oversaw receptionist team of four, as well as completed secretary and delivery job requirements.
Received thousands of new and current customers.
Built individual schedules for the educators at the academy.
Cleaned academy regularly when required.
Delivered over 20,000 pamphlets to over 30 schools in multiple districts, as well as other products from the academy.
Completed minor tasks daily for educators, as well as the owner.
Revised excel schedule to accommodate for changes in appointments.
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone or postal mail.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Education
Bachelor of Business Administration - Business Administration
Clarks Summit University
Clarks Summit, PA
04.2024
Skills
Has played basketball for six years
Proficient in Microsoft Excel, Word, PowerPoint, Publisher, Access, and Photoshop
Has been playing cello, electric bass, and upright bass for 8 years
Data Entry and Database Software
Documentation and Reporting
Scheduling and Calendar Management
Timeline
Lead Receptionist and Secretary
Academy of Music and Vocal Arts
06.2021 - Current
Bachelor of Business Administration - Business Administration
Head Coach – High School Girls Basketball at McKinley Classical Leadership Academy High SchoolHead Coach – High School Girls Basketball at McKinley Classical Leadership Academy High School