Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Ballard

Pensacola ,FL

Summary

With over a decade of experience in customer service, I specialize in adept problem-solving, collaborative teamwork, and efficiently managing client issues. My skill set includes exceptional critical thinking and active listening abilities, coupled with meticulous attention to detail. Demonstrating a track record of performing duties effectively even under stressful conditions, I excel at achieving optimal resolutions for all stakeholders through teamwork.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Nurse, ICU

Baptist Hospital
04.2024 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
  • Resolved problems, improved operations and provided exceptional service.

Charge Nurse

Baptist Hospital
10.2023 - 04.2024

• Serve as a resource and mentor for nursing staff, providing guidance and support

• Act as a liaison between patients, families, and healthcare team members

• Respond to emergencies and provide leadership in crisis situations

• Assign and delegate patient care tasks to nursing staff based on patient acuity and staff competency

• Assign and delegate patient care tasks to nursing staff based on patient acuity and staff competency

Registered Nurse, Preceptor

Baptist Hospital
09.2022 - 04.2024

• Facilitated non-judgmental and non-discriminatory care to preserve patient autonomy, dignity, and rights.

• Attended educational workshops and reviewed professional publications to maintain competency in nursing specialty.

• Conducted patient assessment, prioritizing data collection based on patient condition or needs.

• Performed therapeutic nursing interventions to promote patient well-being.

• Kept accurate records and charts related to medications and treatments according to policies, procedures and physician orders.

• Liaised with multidisciplinary teams to organize and coordinate health and care services to meet patients' complex care needs.

Patient Care Tech

Baptist Hospital
05.2021 - 09.2022

• Directly supports Doctors and Nurses in caring for patients to ensure their physical and mental health needs are met 

• Measured and documented vital signs for patients to ensure their medical needs were met 

• Immediately report any abnormalities to the assigned nurses 

• Inventoried medical supplies to ensure hospital staff had all required materials to do their job 

• Oversaw the relocation of patients ensuring their medical and comfort requirements were met 

• Assisted patients in trips to the restroom, bathing and feeding them 

• I was assigned to the COVID floor during the national pandemic ensuring COVID patients received the proper care needed in order to recover from their illness. 

• Maintained chart and filed paperwork, facilitating clerical functions.

Education

Bachelors of Science - Nursing

Pensacola State College
Pensacola, FL
12-2023

Associates in Arts -

Pensacola State College
Pensacola, FL
05-2021

Skills

  • Midline Certified
  • Infection Control Procedures
  • Conflict Resolution

Certification

ACLS American Heart Association March 2023


Timeline

Registered Nurse, ICU

Baptist Hospital
04.2024 - Current

Charge Nurse

Baptist Hospital
10.2023 - 04.2024

Registered Nurse, Preceptor

Baptist Hospital
09.2022 - 04.2024

Patient Care Tech

Baptist Hospital
05.2021 - 09.2022

Bachelors of Science - Nursing

Pensacola State College

Associates in Arts -

Pensacola State College
Shelby Ballard