Hannah Williford
East Prairie,Missouri
Summary
Organized Bookkeeper proficient in QuickBooks. Excellent accounting skills and attention to detail leading to decreased loss of revenue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
3
3
years of professional experience
Work History
Bookkeeper
Blackmon Industrial Electric Services
08.2022 - 12.2022
- Identified accounting errors when cross-referencing documents and database information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
City Clerk
City Of Matthews
08.2019 - 10.2021
- Updated documents such as municipal codes and city charters.
- Assisted in budget prep, expenditure review and budget administration.
- Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
- Issued public notification of official activities or meetings.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
- Created documents with applicant information and verified data against [Type] database information.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Updated operational records or licensing information using computer terminals.
- Researched information in municipal archives upon request of public officials or private citizens.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
- Skilled at working independently and collaboratively in a team environment.
- Co-created annual budget and submitted it to city council for review and approval.
- Pursued learning opportunities and maintained current understanding of trends and technological advances in municipal management.
- Evaluated development plans against city regulations and available data.
- Researched issues, wrote reports and presented findings to city council.
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
- Monitored and supported bidding and proposal process.
- Represented city and interests with community organizations, government agencies and general public.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Reconciled bank and payroll records routinely to verify accuracy.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Maintained confidentiality of employee records and payroll information.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
Education
No Degree - Early Childhood Education
Southeast University
Sikeston, MOHigh School Diploma -
East Prairie High School
East Prairie, MO05.2010
Skills
- Account and Ledger Reconciliations
- Calculating Deductions
- Confidential Document Control
- Advanced Computer Skills
- Customer Deliveries
- Project Management
- Capital Expenditures
- Financial Statements Expertise
- Accounts Payable Management
- Loan and Account Monitoring
- Accounting and Bookkeeping
- Customer Relations
- Accounting Operations Management
- Finance
- Fiscal Budgeting Knowledge
- Account Reconciliation
- Bookkeeping
- Profit and Loss Statements
- Spreadsheet Tracking
- Budget Planning and Analysis
Timeline
Bookkeeper
Blackmon Industrial Electric Services
08.2022 - 12.2022
City Clerk
City Of Matthews
08.2019 - 10.2021
No Degree - Early Childhood Education
Southeast University
High School Diploma -
East Prairie High School
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