Natalia Alvarado
Thousand Palms,CA
Summary
Efficient and adaptable worker with excellent people skills. Experienced in everything customer service, order intake, organization, and selling.
Overview
2
2
years of professional experience
Work History
Staples Sales Associate
Staples, The Office Supply Superstore
06.2023 - Current
- Offered great customer service, built rapport and loyalty with customers ensuring their return to the store.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Consulted customers with custom print orders and offered perfect solutions for their needs.
- Assisted customers over the phone, assessed their needs and offered relevant goods and services.
- Answered customer inquires about store merchandise and upsold in the process.
- Used in-store system to locate inventory and place special orders for customers.
- Worked with cash and check transactions with accuracy.
Fast Food Cashier
Wendy's
02.2023 - 06.2023
- Worked efficiently in a high-stress, fast-paced environment.
- Used a POS system with accuracy daily.
- Operated and sanitized kitchen and food preparation equipment.
- Provided customers with information on specials and discount deals.
Education
No Degree -
College of The Desert
Palm Desert, CA05-2025
High School Diploma -
Palm Desert High School
Palm Desert, CA03-2023
Skills
- Customer Needs Assessment
- Order Processing
- Upselling
- Retail loss prevention
Languages
Spanish
Professional Working
Timeline
Staples Sales Associate
Staples, The Office Supply Superstore
06.2023 - Current
Fast Food Cashier
Wendy's
02.2023 - 06.2023
No Degree -
College of The Desert
High School Diploma -
Palm Desert High School
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