Brooklyn Hine
Moore
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Back of House
Panda Express
10.2024 - Current
- Maintain a clean work environment and positive attitude with customers, provide front of house with fresh sides for dishes
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Financial Service Representative
Advanced Call Center Technologies
11.2023 - 07.2024
- Assist clients in regaining access to their investment accounts,
- Educate them on trade decisions.
- Transfer funds between accounts.
- Notate client accounts with everything they needed assistance with.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Maintained updated records of all financial transactions to support traceability.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Crew Member
Arby's
08.2023 - 11.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Completed milkshakes and ice cream desserts for customers.
- Brewed tea and changed out drink station syrups.
Cashier
Freddy's Frozen Custard and Steakburgers
04.2023 - 08.2023
- Being efficient and accurate in making orders
- Performed cash, card, and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Hop & Sack
02.2023 - 04.2023
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
Sonic
05.2022 - 01.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
Education
High School -
Dibble High School
Skills
- Accuracy in transactions
- Positive attitude in stressful situations
- Customer service
- Maintaining cleanliness
- Order placement
- Timely service
- Teamwork
- Cash handling
- Register operation
- Training & Development
- Team building
- Dependable and responsible
- Organization
- Team management
- Data entry
Awards And Scholarships
Honor Roll, Dibble High School
4-year scholarship, University of Science and Arts
Timeline
Back of House
Panda Express
10.2024 - Current
Financial Service Representative
Advanced Call Center Technologies
11.2023 - 07.2024
Crew Member
Arby's
08.2023 - 11.2023
Cashier
Freddy's Frozen Custard and Steakburgers
04.2023 - 08.2023
Cook
Hop & Sack
02.2023 - 04.2023
Crew Member
Sonic
05.2022 - 01.2023
High School -
Dibble High School
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