Adriana Alvarado
Avondale,AZ
Summary
Attentive nursing assistant passionate about offering expert support for emotional, physical and mental needs - assisting with various daily living tasks. Organized and dependable, successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Caring, vigilant and devoted to patients, bringing top-notch management, multitasking, organizational and conflict resolution skills. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Arizona Training And Evaluation Center
2022.11 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support with activities of daily living.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times, as well as promoting independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Administered medication, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Documented and monitored progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted residents in achieving personal goals by following tailored care plans and daily skill-building activities - promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Cashier Manager, New Employee Onboarding Trainer
Federico's
2016.07 - 2022.11
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
Education
Nursing
Lifework Education
Mesa, AZ12.2023
GED
Agua Fria College
Avondale, AZ05.2018
Skills
- Vital Signs Management, Charting and Documentation
- Behavior Redirection, Positive Reinforcement
- Developmental Disabilities, Emotional and Social Support
- First Aid and Safety, Infection Control Procedures
- Medication Administration, Patient Care
- Team Leadership, New Hire Training
- Assignment Delegation
- Customer Complaint Resolution
- Restaurant Operation, Inventory Accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Licensed Nursing Assistant
- Certified Nursing Assistant
- First Aid/CPR Certified
- Level 1 Fingerprint Clearance Card
Additional Information
Over six years of experience in new-hire training, onboarding and management in a restaurant setting, and over one year of experience in a direct support role in a home setting for individuals with developmental disabilities. Completed duties that are in the scope of practice of CNAs and nurses. Successfully completed (and passed the AZ State Board Exam) an Arizona State Board of Nursing approved Nurse Aide Training Program in December of 2023. Licensed and Certified as a Nursing Assistant.
Timeline
Direct Support Professional
Arizona Training And Evaluation Center
2022.11 - Current
Cashier Manager, New Employee Onboarding Trainer
Federico's
2016.07 - 2022.11
Nursing
Lifework Education
GED
Agua Fria College
- Licensed Nursing Assistant
- Certified Nursing Assistant
- First Aid/CPR Certified
- Level 1 Fingerprint Clearance Card
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