Summary
Overview
Work History
Education
Skills
Timeline
Server

Brandon Gamble

Server
Pacoima,CA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dedicated to providing elevated service and providing unforgettable guest experiences. Detailed organizer of service operations with versatility in stressful circumstances. Dependable Budtender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

1
1
year of post-secondary education
13
13
years of professional experience

Work History

Server

Buffalo Wild Wings
Canyon Country, CA
10.2019 - 12.2020
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Server

Mimi's Cafe Restaurant
Valencia, CA
06.2019 - 11.2020
  • Asked customers for feedback, solved problems, provided additional items throughout meal
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Kept track of event finances, initial deposits, due payments and final balances.

Park Services Associate

Los Angeles County Parks And Recreation
Encino, CA
09.2012 - 07.2019
  • Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
  • Utilized motorized equipment and vehicles to perform grounds-keeping, lawn care and gardening.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Regularly stocked restrooms and other facilities throughout park grounds

Server

Moon Wok
VAlencia, CA
06.2013 - 08.2016
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Education

Bachelor of Arts - Behavioral Sciences

Cal State University Nortridge
Northridge
06.2021 - 12.2021

Associate of Arts - History

College of The Canyons
Valencia, CA
06.2019 - 07.2019

Skills

Order delivery practices

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Timeline

Bachelor of Arts - Behavioral Sciences

Cal State University Nortridge
06.2021 - 12.2021

Server

Buffalo Wild Wings
10.2019 - 12.2020

Server

Mimi's Cafe Restaurant
06.2019 - 11.2020

Associate of Arts - History

College of The Canyons
06.2019 - 07.2019

Server

Moon Wok
06.2013 - 08.2016

Park Services Associate

Los Angeles County Parks And Recreation
09.2012 - 07.2019

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