Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Sanabria

Bayonne

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Applebee's Grill + Bar. Proven ability to enhance operational efficiency and drive sales through effective upselling strategies. Committed to maintaining cleanliness standards and food safety compliance while delivering exceptional guest experiences.

Overview

9
9
years of professional experience

Work History

Carside Specialist

Applebee's Grill + Bar
09.2021 - 05.2025
  • Supported overall restaurant success by assisting in other roles or tasks as needed during busy periods or staffing shortages.
  • Facilitated payment transactions efficiently, ensuring accuracy in handling cash or processing credit cards.
  • Continuously improved performance through ongoing training sessions, workshops, and self-directed learning initiatives related to the industry standards and best practices.
  • Worked collaboratively with team members to ensure smooth operations during high-volume periods.
  • Promoted a safe and clean working environment by adhering to proper food handling procedures and sanitation guidelines.
  • Streamlined order processing by accurately entering orders into the system and communicating with kitchen staff.
  • Contributed to sales growth by up-selling additional items and promotional specials when appropriate.
  • Maintained expert knowledge of menu offerings to provide accurate information and recommendations to guests upon request.
  • Ensured timely order delivery, maintaining a high standard of food quality and presentation.
  • Increased repeat business by building rapport with customers through attentive and personalized service.
  • Handled customer concerns professionally, resolving issues promptly and courteously as they arose.
  • Provided superior guest experiences with quick response times on phone calls, ensuring that all inquiries were addressed promptly.
  • Enhanced customer satisfaction by providing efficient and friendly carside service.
  • Showcased adaptability in challenging situations, stepping up to cover unexpected absences or handle unforeseen issues during shift.
  • Maximized customer convenience by offering curbside pickup options for online orders.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Utilized POS system to receive and process food and beverage orders.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Package Handler

Fed Ex Ground
08.2020 - 07.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Cook

Sonic
06.2018 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.

Overnight Stocker

Kroger
09.2016 - 01.2018
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.

Education

Associate Of Arts And Sciences - Education

Northlake Community College
Irving, TX
05.2017

Skills

  • Strong work ethic
  • Motivational skills
  • Cleanliness standards
  • Stress tolerance
  • Food safety compliance
  • Order accuracy
  • Upselling strategies
  • Friendly attitude
  • Fast and efficient
  • Excellent customer service
  • Willing to learn

Timeline

Carside Specialist

Applebee's Grill + Bar
09.2021 - 05.2025

Package Handler

Fed Ex Ground
08.2020 - 07.2021

Cook

Sonic
06.2018 - 12.2019

Overnight Stocker

Kroger
09.2016 - 01.2018

Associate Of Arts And Sciences - Education

Northlake Community College

Similar Profiles

CREATE PROFILE