Summary
Overview
Work History
Education
Skills
Timeline
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Hamza Ali

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Store Manager

Adidas
Portland, OR
06.2021 - 03.2023
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Fab Tech 2

Analog Devices
Beaverton, OR
03.2018 - 05.2021
  • Set up and operate production equipment while following production priorities
  • Transport/deliver wafer lots throughout the cleanroom 100,000 square feet
  • Perform data entry and visual quality control
  • Collaborate with team to resolve quality and productivity challenges
  • Follow all specified procedures: Safety, Cleanroom, Chemical & Wafer Handling procedures
  • Processes test runs and prepares records, charts, and graphs of results for presentation to engineering to identify yield problems or test new products
  • Provides technical assistance to process development and engineering personnel
  • Prepare technical reports and summarize findings related to technical problems experienced while testing and troubleshooting circuits, components, instruments, and mechanical assemblies

Assistant Store Manager

Nike Company Store
Beaverton, AK
01.2018 - 02.2018
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Structured HR consulting services to support clients during organizational developments and changes.

Education

Associate of Science - Aviation And Airway Science

Portland Community College
Portland, OR

Privet Pilot

Hillsboro Aero Academy
Hillsboro

Skills

  • Quality inspections
  • Component installations
  • Excellent Communication
  • Dependable and Responsible
  • MS Office
  • Flexible and Adaptable
  • Self-Motivated
  • Critical Thinking

Timeline

Store Manager

Adidas
06.2021 - 03.2023

Fab Tech 2

Analog Devices
03.2018 - 05.2021

Assistant Store Manager

Nike Company Store
01.2018 - 02.2018

Associate of Science - Aviation And Airway Science

Portland Community College

Privet Pilot

Hillsboro Aero Academy

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Hamza Ali