Stephanie Sylvester
Slidell,La
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Transition Specialist / HiSET Instructor
St. Tammany Parish Sheriff's Office
01.2023 - Current
- Managed inmate placements into DOC programs and conducted LARNA risk assessments.
- Collaborated with facility classification personnel and facilitated the acquisition of legal documents for inmates.
- Facilitated the acquisition of Social Security Cards, State IDs, and Birth Certificates for inmates.
- Compiled and submitted monthly Student Information Sheets (SIS) to the state regional director.
- Led intakes and orientations for Title I offenders, delivering tailored lesson plans using TABE and HiSET curriculums.
- Recorded attendance, maintained student documentation, and administered Locator tests.
Bond Officer
St. Tammany Parish Sheriff's Office
12.2020 - Current
- Processed bonding paperwork in compliance with legal requirements.
- Accurately processed cash and credit card transactions.
- Guided clients through bond terms and eligibility.
- Maintained accurate records of bonding transactions and applications.
- Handled court documentation and responded to inmate inquiries.
- Stayed updated on industry regulations and practices.
Restaurant Manager
Wendy's
03.2010 - 12.2021
- Coordinated daily restaurant operations.
- Ensured compliance with food safety and sanitation regulations.
- Trained and supervised staff, improving productivity and service.
- Managed cash and credit card transactions and customer complaints efficiently.
- Implemented operational policies and procedures.
- Identified opportunities for upselling and cross-selling to enhance customer experience and boost sales.
Education
Associates Degree - Medical Billing And Coding
Pinnacle Career Institute
Kansas City, United States02.2010
Skills
- Records Maintenance
- Data Entry
- Office Administration
- Microsoft Office Suite
- Office equipment proficiency
- Customer Service
- Multitasking Abilities
- Attention to Detail
- Training and coaching
- Staff Development
- Problem-solving abilities
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transition Specialist / HiSET Instructor
St. Tammany Parish Sheriff's Office
01.2023 - Current
Bond Officer
St. Tammany Parish Sheriff's Office
12.2020 - Current
Restaurant Manager
Wendy's
03.2010 - 12.2021
Associates Degree - Medical Billing And Coding
Pinnacle Career Institute
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