Jeanette Savage
Team member
Lacey,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet Team goals. Customer Service Specialist providing skills to prioritize and multi-task in fast- paced working environment. Successfully works as part of a team to reach personal and business goals.
Overview
18
18
years of professional experience
1
1
Certification
9
9
years of post-secondary education
Work History
Team Member
Lowes Distribution
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Assisted in inventory management to prevent stock shortages and overages.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- unloading and storing shipments
- inspecting shipments for damage
- tracking and labeling items
- operating forklifts
- picking orders
CSA
Burlington Coat Factory Department Store
12.2018 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Pricing Coordinator to ensure the accuracy of the prices for the Business
Product Service Associate
Lowes Home Improvment
12.2015 - 03.2024
- Delivered exceptional service by promptly addressing customer inquiries and resolving issues.
- Service Self- motivation.
- Quick learner Adaptability,
- Responsible for ensuring Store displays and signage are maintained and up to date.
- Responsible for ensuring resets completed by outside Vendors are properly stocked and priced, damaged products are identified and processed according to procedure.
- keep working areas professional, organized and clean.
- Moved merchandise to retail areas and added ew products to shelf's, racks and bins in neat and well-presented fashion
- Completed rests on schedule an followed corporate Planograms ro properly arrange all merchandise
- My responsibility's included moving beams and grids, rotating stock, building products and displaying products and product support materials as appropriate.
CSA Hardware
Lowes Home Improvment
03.2011 - 12.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Backup Pricing coordinator.
- Backup Cashier helping out at the front end processing Sales and Returns.
Freight Team Associate
Lowes Home Improvment
03.2008 - 03.2011
- Lifted and moved items weighing up to 50 pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
Team Leader
Lowes Home Improvment
03.2007 - 03.2008
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Workplace safety
- Equipment operation
- Shipping and receiving
Certification
certified in forklift and order picker
Education
High School Diploma -
Clay Oberschule
Berlin Germany 09.1982 - 07.1988
Economy And Administration
Fachoberschule
Berlin Germany 09.1987 - 07.1990
Timeline
Team Member
Lowes Distribution
03.2024 - Current
CSA
Burlington Coat Factory Department Store
12.2018 - Current
Product Service Associate
Lowes Home Improvment
12.2015 - 03.2024
CSA Hardware
Lowes Home Improvment
03.2011 - 12.2015
Freight Team Associate
Lowes Home Improvment
03.2008 - 03.2011
Team Leader
Lowes Home Improvment
03.2007 - 03.2008
Economy And Administration
Fachoberschule
09.1987 - 07.1990
High School Diploma -
Clay Oberschule
09.1982 - 07.1988
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