Edelvira Pastor
CA
Summary
Proactive Business Owner and Kitchen Team Member with extensive experience in inventory management, food safety, and customer service. Skilled in training new staff, maintaining high levels of cleanliness, and improving operational efficiency. Known for problem-solving abilities, strong communication, and dedication to providing exceptional service.
Overview
16
16
years of professional experience
Work History
Business Owner
Small Super Market
11.2012 - 08.2024
- Maintained optimal inventory levels
- Training new cashiers and managing customer complaints
- Demonstrated a commitment to delivering exceptional customer service with strong communication and problem-solving abilities
- Maintaining a high level of store cleanliness and presentation
- Proficiently operated in a high-speed work setting
- Adhering state and local food safety and sanitation guidelines
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Enhanced inventory management by replenishing stocks and eliminating defective products.
- Reconcile cash drawer at start and end of each shift
- Reviewed weekly sales and monitored price changes
Warehouse Cleaner
Kmart, Sears Holding
01.2010 - 06.2012
- Improved overall appearance of the warehouse facility by identifying areas requiring extra attention or additional cleaning resources on an ongoing basis.
- Clean and vacuum carpeted areas, including application of spot cleaning treatment
- Gather and empty trash
- Wipe and cleans tabletops, chairs, and equipment in food areas
- Clean and supply restrooms
- Periodically clean overhead vents, dusts blinds, and polishes wood furniture
- Cleans interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees
- Keep janitor’s closet neat and orderly and maintain equipment in good working order
- Requisitions supplies and equipment needed for cleaning and maintenance duties
- Monitor building security and safety by performing such tasks as locking doors after operating hours and possibly checking electrical appliance use to ensure that hazards are not created
Kitchen Team Member
McDonald's
03.2008 - 12.2010
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Participated in ongoing training sessions to stay current on industry trends and best practices for food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Provided exceptional service through positive interactions with both front-of-house staff members and customers when necessary.
- Maintained a clean and safe working environment by adhering to strict sanitation guidelines and following safety protocols.
- Enhanced customer satisfaction with timely and accurate food preparation, ensuring consistency in taste and presentation.
Education
High School Diploma -
IEEA
Morelos, Mexico07.2015
Skills
- Customer Service
- Attention to Detail
- Driven and Determined
- Teamwork
- Intuitive
- Flexibility
- Productivity & organization
- Hard-working
- Trustworthy
- Problem solving
- Work under pressure
- Hot Food Preparation
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Business Owner
Small Super Market
11.2012 - 08.2024
Warehouse Cleaner
Kmart, Sears Holding
01.2010 - 06.2012
Kitchen Team Member
McDonald's
03.2008 - 12.2010
High School Diploma -
IEEA
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