Results-driven leader with extensive experience in facilitating and coaching at the enterprise level. Proven track record in scaling Agile and delivering innovative solutions to achieve greater organizational impact, enhancing team efficiencies, and delivering high-quality products. Skilled in training and coaching teams and leaders to foster a continuous improvement mindset and leveraging metrics to drive performance.
Led hiring and onboarding for all Product Owners and Team Coaches and as a functional manager providing feedback and reviews to enhance performance
Partnered with leadership to build, train, and grow collaborative teams
Launched multiple Agile Release Trains to plan, organize and deliver products iteratively
Developed CI/CD Kanban boards to manage process improvements and track dependencies and risks
Facilitated all PI Planning events successfully for multiple Agile Release Trains and provided transparency and status through metrics reporting
As a Jira administrator, led Atlassian Jira and Confluence training and upgrades
Https://www.maxar.com
Technical Project Manager IV / Scrum Master-Team Coach
Premier Global Services (PGi)
Denver, Colorado
10.2019 - 03.2020
Company Overview: https://www.pgi.com
Led projects from scoping to deployment, resolving complex issues creatively
Supported and enforced Agile practices using Scrum and Kanban methodologies
Delivered training on Agile practices and tools, enhancing team effectiveness
Https://www.pgi.com
Project Manager / Scrum Master Team Coach
Elevations Credit Union
Boulder, Colorado
12.2018 - 09.2019
Company Overview: https://www.elevationscu.com
Initiated transitioning from Waterfall to Agile methodologies
Successfully implemented new applications, enhancing revenues and customer satisfaction
Increased ROI with new Mortgage online application implemented through successful scrum team onboarding and vendor collaboration
Developed weekly status reports with metrics for stakeholder communication showing improvement of team velocity over short increments
Https://www.elevationscu.com
IT Business Systems Analyst / Technical Project Manager
Elevations Credit Union
Boulder, Colorado
05.2013 - 12.2018
Company Overview: https://www.elevationscu.com
Oversaw multiple projects across all development phases, delivering projects using SDLC and Agile methodologies
Successfully led onboarding and support of new applications and enhanced development efforts with analytics
Played a key role in the organization’s recognition with the Malcolm Baldrige National Quality Award
Https://www.elevationscu.com
IT Senior Technical Analyst / Software Engineer
Fidelity Information (ACBS)
San Diego, CA
03.1996 - 12.2012
Company Overview: https://www.fidelity.com
Managed all phases of the SDLC for large financial institutions, focusing on requirement gathering and implementation of custom enhancements and new applications
Communications Manager, Telluride Mountain Film Fest, 2001 – Present
IT Coordinator/Liaison, Boulder International Film Fest, 2005 – Present
Certification
SAFe 6 Practice Consultant (SPC)
Certified Release Train Engineer (RTE)
Certified Scrum Master
Certified Product Owner
ITIL 4 Foundation
Careeraccomplishments
Leadership, Successfully built and led Agile Scrum and Kanban teams, acting as an advisor and ensuring effective communication between teams and stakeholders. Built relationships to guide and influence at all levels.
Training, Facilitated SAFe certified training courses, promoting lean Agile practices throughout the organization.
Release Train Engineer, Prepared for and successfully launched Agile Release Trains (ARTs), prepared and facilitated all PI Planning events.
Team Development, Built a lean Agile environment by hiring, coaching, emphasizing employee development and performance management within the organization.
Metrics Enhancement, Regularly enhanced metrics to visualize team efficiencies, promoting a culture of continuous improvement.
SDLC Improvement, Evaluated and improved SDLC practices, focusing on requirements gathering, design, development, testing, and implementation. Improved peer review process with feedback and best practice approaches.
Risk Management, Developed ROAM boards to monitor and mitigate risks and dependencies effectively.
Collaboration, Established enabler teams, such as DevOps, to enhance collaboration among all Scrum and Kanban teams. Organized new COP groups to maintain a place for communication and sharing.