LaMark Taylor
Denver,CO
Summary
Results-driven IS / IT manager and innovative thinker with proven accomplishments developing and implementing solutions that drive process improvements and cost reductions in diverse environments. Highly effective at building bridges across functions and partnering with business leaders to achieve goals. Comprehensive experience across the full project lifecycle. Excel at planning, developing and implementing large-scale IT initiatives. Proven ability to manage operational and organizational change, leveraging existing technology, knowledge base and internal / external resources with updated systems and tools to build competitive advantage.
Overview
36
36
years of professional experience
Work History
Senior Consultant COTS Application and Support
Motion Recruitment Partners
Denver, CO
12.2021 - 06.2023
- Established high degree of expertise and proficiency in Atlassian tools, JIRA Administration, Confluence, Bamboo, Fisheye, and GIT. Responsible for planning, migration, upgrades, builds and release management in Linux and Windows environments to include production support.
- Collaborated with security, architecture and infrastructure teams to identify and attain required platforms for deployment planning of COTS applications. i.e., Server model / OS / Database / Network devices
- Coordinated with business end users for testing and installing new software releases, and application system upgrades.
- Assisted with monitoring and fine-tuning application system to achieve optimum performance levels.
Hybrid Online Computer Instructor
Emily Griffith Technical College
Denver, CO
02.2019 - 07.2021
- Worked as the Build Release Lead in the Change Management group for the GDSS project supervising 2 employees and building the release kits for GDSS using InstallShield.
- Installed the kits on Windows 2003/2008 test suites and maintained the suites.
- Installed and configured Windows 2003 and Windows 2008 operating systems.
- Installed Oracle 9i, 10g and 11g database software and project database instances.
- Monitored and maintained the project Oracle database instances to ensure database functionality and accessibility.
- Created scripts with DOS, CScript and Tcl/Tk to aid in daily tasks.
- Wrote scripts to automate the installation of hotfixes and project installations.
Owner/Operator
Kramal Managed Services
Denver, CO
05.2017 - 05.2019
- Sought and conducted managed service contracts for small business and customers. Research, acquire and install Internet of Things (IoT) devices for home owners and small businesses.
- Lead strategic planning of dozens IT projects through hands-on management, coordination and installation of all servers, computers, applications, databases and web technologies
- Successfully expand customer base and potential business opportunities
Director of Academic Tech and Support Manager
Colorado Community College Systems
Denver, Colorado
07.2013 - 05.2017
- Managed department direction, priorities and goals of Academic Technology Support and Development team in support of Desire2Learn, Application Development, System Administration, Instructor and Student Support.
- Responsible for developing and refining strategies and tactical planning to align online technologies with overall system in higher education, by providing recommendations on prioritization and decision-making processes to executive leadership staff
- Served as CCCS’s liaison to vendors, contractors and system staff on educational technologies and project management assuring successful 3rd party integration within the Learning Management System
Senior System Administrator
University Of Colorado At Boulder
Boulder, CO
06.2006 - 11.2012
- Directed day-to-day IT operations of the ITLL, a nationally recognized award-winning, hands-on engineering learning laboratory, by performing all IT infrastructure and server management responsibilities in a highly specialized, cutting-edge environment.
- Planned, implemented and managed software licensing and installation of new hardware and software; ensured software compliance, application and data security; provided training and assistance for faculty, staff and students in use of software and applications
- Hired, mentored and managed Engineering staff n to assist with IT help desk, application development and maintenance, web support and design
- Investigated, negotiated, and purchased servers, workstations, printers, software, and other engineering tools to ensure cutting-edge technologies
- Performed system backups and security configuration, network storage capacity planning, and performance tuning
- Managed departmental IT resources which included virtual and physical servers’ staff and student-use, Mac and personal computers across multiple departments
- Served as liaison to vendors, contractors and campus IT staff on network and infrastructure projects and assured effective integration of computing resources for long range planning and upgrades
Director of Information Technology
Silicon Mountain Memory
Boulder, CO
05.2004 - 06.2006
- Directed the full range of technology services during a period of rapid expansion. Developed IT strategies, infrastructures and all systems necessary for business operations (e.g., servers, networks, telecommunications) as well as associated financial and compliance functions
- Provided hands-on management of the successful development and implementation of new servers, server rebuilds, upgrades, troubleshooting, data security, disaster recovery, operating system updates, and backups
- Managed all stages of system development efforts, including requirements definition, design, architecture, testing and support
- Led the Technical Services department including the database administrator, applications developer, and desk side support
- Identified and mitigated security vulnerabilities in the corporate WAN and LAN architectures through evaluation and assessment and implement proven solutions
Director of Information Technology
EHPT
Englewood, CO
01.2000 - 11.2004
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
Escalations Manager
IBM, Global Business Services
Boulder, CO
01.1996 - 12.1999
- Followed up on customer interactions to maintain customer communication and successfully close resolved issues.
- Identified and reported trends in customer complaints to improve products and prevent future complaints.
Personnel Specialist
United States Air Force, USAF
Worldwide
12.1987 - 06.1994
Education
Bachelor of Science - Computer Networking
Regis University
06.2008
Skills
Languages: Jira,, PHP,DOS, WScript/Cscript, SQL, GIT
Database: PostgreSQL, MySQL, Microsoft SQL Server, IIS 6.0, IIS 7.5
Platforms: Atlassian Application Suite, Microsoft Active Directory, AWS, VMware VSphere, Microsoft Azure, RedHat Linux, Windows 2019 server, Windows 2022 server, VMware vSphere, Citrix XenDesktop and XenApp
Skills
- Technical application support
- Support and education
- Staff direction and support
- Cloud-based Application Support
- Team training and support
- Technical support and assistance
- Performance Analysis
- Servers expertise
- Infrastructure planning
- Web Security
Timeline
Senior Consultant COTS Application and Support
Motion Recruitment Partners
12.2021 - 06.2023
Hybrid Online Computer Instructor
Emily Griffith Technical College
02.2019 - 07.2021
Owner/Operator
Kramal Managed Services
05.2017 - 05.2019
Director of Academic Tech and Support Manager
Colorado Community College Systems
07.2013 - 05.2017
Senior System Administrator
University Of Colorado At Boulder
06.2006 - 11.2012
Director of Information Technology
Silicon Mountain Memory
05.2004 - 06.2006
Director of Information Technology
EHPT
01.2000 - 11.2004
Escalations Manager
IBM, Global Business Services
01.1996 - 12.1999
Personnel Specialist
United States Air Force, USAF
12.1987 - 06.1994
Bachelor of Science - Computer Networking
Regis University
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