Jennifer Kania
Pueblo,CO
Summary
Accomplished Life Coach and Operations Manager with a proven track record of fostering client empowerment and improving operational efficiencies at New Pathway Coaching and Down Tattoo Company. Expert in applying emotional intelligence and cognitive behavioral techniques to achieve significant client progress and team performance enhancements. Skilled in conflict resolution, leadership guidance, and driving positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Life Coach
New Pathway Coaching
05.2019 - Current
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
- Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
- Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
Operations Manager
Down Tattoo Company
02.2014 - 02.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Food and Beverage Server
El Matador
04.2010 - 02.2012
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Food Server
Oregon Diner
03.2008 - 04.2010
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
Certificate - Life Coach
New Pathway Coaching
Colorado Springs, CO05.2018
Mixologist Graduate - Bartending
Barstar School of Bartending
Philadelphia, PA09.2015
Skills
- Emotional intelligence: Ability to understand and manage one's own emotions, as well as recognize and influence the emotions of others
- Conflict resolution : Skills to mediate and resolve conflicts, whether internal or external
- Cognitive Behavioral Techniques: Applying cognitive behavioral methods to help clients change negative thought patterns
- Visualization Techniques
- Life Balance Assessments
- Leadership Guidance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Life Coach
New Pathway Coaching
05.2019 - Current
Operations Manager
Down Tattoo Company
02.2014 - 02.2019
Food and Beverage Server
El Matador
04.2010 - 02.2012
Food Server
Oregon Diner
03.2008 - 04.2010
Certificate - Life Coach
New Pathway Coaching
Mixologist Graduate - Bartending
Barstar School of Bartending
Similar Profiles
Alexis NelsonAlexis Nelson
Operations Assistant at Pathway TechnologiesOperations Assistant at Pathway Technologies
Patricia BrownPatricia Brown
Personal Support Worker at Livewell Pathway HealthcarePersonal Support Worker at Livewell Pathway Healthcare
Melissa CampbellMelissa Campbell
Residential Manager at Pathway Services UnlimitedResidential Manager at Pathway Services Unlimited