Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Elizabeth Espinal Rolon

Lakeland,FL

Summary

Experienced and dedicated Bilingual Human Resources Director with a proven track record in developing effective recruitment and retention strategies and effectively managing employee relations. Skilled in new hire training and onboarding methods, with over 25 years of successful experience in the HR field and holding an SPHR Certification. Adept at navigating the complexities of the HR landscape to drive organizational success.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Human Resources Consultant & Professional Coach

Life Solutions Coaching & Mentoring, LLC
06.2024 - Current
  • Enhanced employee satisfaction by implementing effective HR policies and procedures.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Liaised between multiple business divisions to improve communications.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Provided expert guidance to management on complex labor relations issues, resulting in reduced risk of costly legal disputes.
  • Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.

Regional Human Resources Business Partner

CONFIDENTIAL - Healthcare Employer
10.2022 - 12.2024
  • Oversee and manage full cycle of recruiting, hiring, and onboarding new employees.
  • Resolve understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Investigate and liais with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Promote and enable necessary changes to align operations with strategic plans.
  • Develop and deliver special events for company employees.
  • Facilitate team-building activities and initiatives, improving collaboration and engagement.
  • Instruct senior leaders on appropriate employee corrective steps.
  • Liais between multiple business divisions to improve communications.
  • Collaborate closely with internal teams to develop and implement successful human resources systems and processes.
  • Conduct employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Develop and maintain relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
  • Identify HR training needs and conduct training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Collaborate with leadership to assess and improve policies across board.

Regional Human Resources Manager

CANO Health
2020 - 07.2022
  • Liaised between multiple business divisions to improve communications.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees within assigned markets in Florida.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Organized and lead 1st-day staff orientation and training to promote collaboration.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
  • Motivated employees through employee of the month and team of the month programs.

HUMAN RESOURCES DIRECTOR

PHFL, LLC - Healthcare And Social Services Company
07.2019 - 09.2020
  • Develop the agency's plans for of all HR matters such as compensation, benefits, workers' compensation, risk management, and employee services.
  • Develop and support an effective recruitment and on-boarding/orientation program for the agency.
  • Develop and manage the agency's compensation program.
  • Oversee all HR initiatives, systems and tactics.
  • Supervise the work of HR personnel and provide guidance.
  • Ensure compliance with the annual training and personnel requirements of agency's funders.
  • Serve as the point of contact for employment relations and communicate agency-wide messaging.
  • Monitor adherence to internal policies and legal standards.
  • Manage grievances brought forward by employees while adhering to internal policies.
  • Assist supervisory staff with violations that require disciplinary actions, including verbal warnings, written warnings and performance improvement plans.
  • Liaised between multiple business divisions to improve communications.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Oversaw workers' compensation program for employees injured on job.
  • Led and provided direction for human resources team of 3.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.

HUMAN RESOURCES DIRECTOR (Held Job Concurrently)

ICON Management
03.2019 - 10.2019
  • Direct and Manage the Human Resources and Payroll functions for a Management Company that manages Country Clubs, HOA and Golf Courses with +1,400 employees nationwide.
  • Direct recruitment efforts according to business needs.
  • Direct legal & employee relations compliance matters.
  • Provide employee relations guidance to the Leadership team and resolve all issues that may arise on a company wide basis.
  • Manage employee benefits (& Open Enrollment), Workers Compensation, FMLA, ADA related matters.
  • Lead and direct the new hire on-boarding process.
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

HUMAN RESOURCES DIRECTOR

AAC Treatment Centers – Healthcare Company
05.2015 - 09.2018
  • Direct and manage the Human Resources and Payroll functions of a 30 acre residential treatment healthcare facility in the areas of recruitment, staffing, payroll, benefits administration, workers compensation, employee relations, training and state licensing supporting 250+ employees and contract medical staff.
  • Lead the HR functions for a new facility; hired/staffed, trained, state licensed, CARF and Joint Commission accredited a new facility.
  • Provide strategic support to the Facility CEO and the Leadership team by recommending human resources objectives that promote a higher level of morale, increases employee engagement, foster employee retention of “A” players, and drive improved productivity consistent with growth and profit objectives.
  • Direct recruitment efforts according to required client ratios to ensure state licensing compliance.
  • Responsible for overall compliance for Florida state, CARF and Joint Commission accreditation.
  • Manage overall payroll function supporting 250+ employees and medical professional contract staff.
  • Manage all employee relations matters and provide support and guidance to the Leadership team and ensure all issues are resolved.
  • Supervised and managed the Executive Administrative Staff and Receptionists.
  • Manage employee benefits (& Open Enrollment), Workers Compensation, FMLA, ADA related matters.
  • Lead and direct the new hire on-boarding process according to state licensure and accreditation, CARF & Joint Commission requirements.
  • Lead and manage in partnership with the CEO all employee relations, terminations and legal compliance matters.
  • Direct and coordinate all required employee training as required per state licensing and Joint Commission.
  • Developed incentive program for hiring of and retaining of employees.

CORPORATE HR MANAGER and REGIONAL HR MANAGER

G4S Secure Solutions
01.2013 - 06.2015
  • Manage the Human Resources function for the Corporate Office supporting +2,000 employees company wide.
  • Direct and guide 28 HR Professionals through-out the organization.
  • Direct recruitment efforts according to client ratios to ensure government contract compliance (DCF/AHCA/CARF).
  • Provide overall employee relations guidance to field HR Managers and Corporate Office.
  • Manage/Direct Employee Benefits (medical, dental, vision, STD, LTD and retirement plans) for all employees and assist facilities with benefit guidance and enrollment.
  • Manage Level II FBI Security screenings for all employees (manage and direct facility compliance) according to contract requirements.
  • Manage/Direct all Workers Compensation cases and general safety program.
  • Coordinate and conduct new hire orientation training for all facilities.
  • Directed onboarding and training for over 800 new employees each year, keeping company operations smooth and production efficient with skilled candidates.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.

HUMAN RESOURCES DIRECTOR

UHS- Manatee Palms Youth Services Hospital & Group Homes
01.2008 - 01.2013
  • Direct Human Resources Function for residential healthcare facilities with +400 employees.
  • (Children and Adolescent Psychiatric Hospital and Group Homes).
  • Recruit and Hire approximately two hundred (200) new employees for additional new programs in addition to maintaining appropriate staffing levels for the Hospital (averaging total yearly of 300 new employees recruited, hired, processed and trained).
  • Oversee and Manage AHCA/DCF Level II Security screening function for all healthcare Facilities and ensure compliance per state requirements.
  • Oversee and manage the company equal opportunity programs to achieve diversity goals.
  • Create company strategic training and organizational development plan to meet company goals and objectives.
  • Recommend and maintain an organizational structure and staffing levels to accomplish company goals and objectives.
  • Recommend and establish company policies and procedures.
  • Establish and implement short-term and long-term departmental goals, objectives, policies, and operating procedures which align with organization goals.
  • Serve on planning and policy-making committees.
  • Liaised between multiple business divisions to improve communications.
  • Developed succession plans and promotion paths for all staff.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Conducted exit interviews to better understand reasons why employees were separating from company.

Education

Master of Science - Labor Relations and Human Resource Management

Baruch College-City University of New York
New York, New York

Bachelor of Business Administration - Human Resource Management

Pace University
New York, New York

Skills

  • HR policies and procedures
  • HR analytics
  • Team building
  • Employee relations
  • Talent management
  • Training programs
  • Risk mitigation

Affiliations

  • Member of the Society for Human Resource Management (SHRM) – National and Local memberships are active.

Certification

  • SPHR Certification
  • Notary – Active Certified Notary for the State of Florida.

Accomplishments

  • Nominated as one of the company's Employee of the Year; HR Professional.
  • Successfully lead the HR effort in recruitment, staffing to ratios, staff training and licensing of new facilities.

Timeline

Human Resources Consultant & Professional Coach

Life Solutions Coaching & Mentoring, LLC
06.2024 - Current

Regional Human Resources Business Partner

CONFIDENTIAL - Healthcare Employer
10.2022 - 12.2024

HUMAN RESOURCES DIRECTOR

PHFL, LLC - Healthcare And Social Services Company
07.2019 - 09.2020

HUMAN RESOURCES DIRECTOR (Held Job Concurrently)

ICON Management
03.2019 - 10.2019

HUMAN RESOURCES DIRECTOR

AAC Treatment Centers – Healthcare Company
05.2015 - 09.2018

CORPORATE HR MANAGER and REGIONAL HR MANAGER

G4S Secure Solutions
01.2013 - 06.2015

HUMAN RESOURCES DIRECTOR

UHS- Manatee Palms Youth Services Hospital & Group Homes
01.2008 - 01.2013

Regional Human Resources Manager

CANO Health
2020 - 07.2022

Master of Science - Labor Relations and Human Resource Management

Baruch College-City University of New York

Bachelor of Business Administration - Human Resource Management

Pace University

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Elizabeth Espinal Rolon