Destiny Danker
Ardmore,OK
Summary
Dynamic Operations Manager with a proven track record, excelling in staff management and operations optimization. Leveraged problem-solving and team leadership to enhance performance outcomes and streamline processes. Skilled in data management and employee relations, achieving significant improvements in compliance and efficiency.
Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
5
5
years of professional experience
Work History
Operations Manager
Aspen Dental
10.2022 - Current
- Supervised staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account patient traffic and employee strengths.
- Dealt with patient insurance and all questions relating to such
- Budgeted expenses to ensure our office was profitable
- Handled all cash and card transactions and ensured they were deposited at the bank daily
Human Resourcing Assistant
Restore Masters
05.2020 - 10.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Entered data in to quickbooks and kept track of company credit cards and employee gas cards
- Entered payroll and time tracking
- Handled all employee concerns and worked to solve their problems
- Did firing and write ups
Education
Masters in - Human Resources Management
South Eastern Oklahoma State University
Durant, OK05-2026
Associate of Applied Science - Health Sciences
Murray State College
Tishomingo, OK05-2023
Skills
- Problem-solving
- Human Resourcing Assistant
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Policies and procedures implementation
- Maintaining compliance
- Data management
Timeline
Operations Manager
Aspen Dental
10.2022 - Current
Human Resourcing Assistant
Restore Masters
05.2020 - 10.2022
Masters in - Human Resources Management
South Eastern Oklahoma State University
Associate of Applied Science - Health Sciences
Murray State College
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