Wallee Comer
250 WORTMAN Avenue,NY
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Associate
Equiliem
07.2023 - Current
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
- Served as a liaison between various internal departments to ensure efficient communication regarding shared goals related to resident services .
- Approached issues proactively to best meet current and future community needs.
- Developed strong relationships with local organizations for collaboration on community initiatives.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
Outreach Supervisor
Life Camp
10.2022 - 02.2024
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Managed a team of outreach specialists, providing guidance and support to ensure successful execution of programs.
- Conducted outreach activities to engage local stakeholders in programs.
- Managed and mentored Outreach Team within the organization on best practices in effective community engagement techniques.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Improved collaboration between departments by organizing cross-functional team meetings for project planning.
- Spearheaded the development of partnerships with other agencies, enhancing service offerings for clients while leveraging shared resources.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed targeted messaging for diverse audiences to effectively communicate program goals and benefits.
- Participated in community events to promote services and engage with public.
- Conducted interruptions of violence and mediated conflicts that involved gun-violence.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Implemented data-driven strategies for tracking program outcomes, enabling informed decision-making regarding resource allocation.
- Established and maintained a case-load of 25 high-risk youth.
- Organized training workshops for staff members, ensuring they were equipped with the necessary skills to perform their roles effectively.
Program Manager
G.M.A.C.C.
07.2017 - 10.2022
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
- Managed cross-functional teams for successful project completion within deadlines, payroll and budgets.
- Demonstrated strong writing and presentation skills to develop events, memorandums and success plans for clients.
- Coached team members on productivity strategies to accomplish challenging goals.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call outs.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
Education
No Degree - Liberal Arts And General Studies
Nu School Eugene Lang
East 12th Street, Manhattan, NYBachelor of Science - Sociology/Psychology
Marist College
Poughkeepsie, NY01.1994
Skills
- Human Resource
- Policy Advocacy
- Conflict Resolution
- Public Speaking
- Schedule Management
- Program Support
Certification
- Certified Counselor Aide 1 & 2 - Department of Labor, 2001- 2003
- ACS Special Populations, Community Capacity Development, 2019
- ACS Data Base,Community Capacity Development, 2019
- VIRT Training, Department of Health, 2018
- Certified in Gangs and Mental Health, Chicago, 2020
Timeline
Community Associate
Equiliem
07.2023 - Current
Outreach Supervisor
Life Camp
10.2022 - 02.2024
Program Manager
G.M.A.C.C.
07.2017 - 10.2022
No Degree - Liberal Arts And General Studies
Nu School Eugene Lang
Bachelor of Science - Sociology/Psychology
Marist College
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