Member Service Representative with experience in customer support at Planet Fitness. Proven ability to enhance member satisfaction through effective communication, sales and problem-solving skills. Looking to gain experience in banking industry.
Overview
1
1
year of professional experience
Work History
Member Service Representative
Planet Fitness
Jacksonville, Arkansas
09.2023 - Current
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Answered callers by addressing their concerns and questions.
Greeted customers in a friendly and professional manner.
Accomplished goals in member experience, sign-ups, and upgrades.