ALEXIS JONES
Orlando,FL
Summary
Optimizing team performance, and consistently surpassing organizational goals. Adept at navigating and integrating into diverse cultural environments, leveraging a strong analytical mindset to achieve revenue growth and operational excellence.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
Work History
Program Manager
Global Coach LLC
12.2019 - Current
- Strategic Development: Developed and maintained strategic contacts with individuals and organizations, implementing effective strategies to ensure client success
- Recognized for fostering strong client relationships and driving business growth
- Collaborated with other departments to integrate logistics with sales, order management, accounting, and shipping processes.
- Team Leadership: Supervised logistics specialists, planners, and schedulers, ensuring seamless coordination across departments
- Financial Management: Evaluated financial aspects of product development, including budgets, expenditures, research and development appropriations, and ROI projections
- Integrated logistics with business systems to enhance efficiency and customer satisfaction
- Developed pricing strategies that balanced organizational objectives with customer satisfaction
- Logistics Integration: Planned and implemented material flow management systems to meet production requirements
- Planned and scheduled programming based on community needs, ratings data, and viewer demographics
- Broadcast and Event Management: Directed and coordinated activities of personnel engaged in broadcast news, sports,and programming
Sales Manager
McGuiness 2 Inc
02.2015 - 12.2019
- Customer Relations: Resolved customer complaints regarding sales and service
- Business Advisory: Advised dealers and distributors on policies and operating procedures to ensure the functional effectiveness of the business
- Developed and implemented strategies to enhance operational efficiency and profitability
- Contract Negotiation: Negotiated and approved contracts and agreements with suppliers, distributors, and financial institutions
- Conducted new management/employee orientations and provided guidance in handling complex problems and resolving escalated complaints.
- Training and Development: Designed, implemented, and evaluated staff training and development programs
- Sales and Profitability Analysis: Reviewed operational records and reports to project sales and determine profitability
- Developed and executed sales strategies that drove revenue growth and market expansion
- Implemented customer service initiatives to enhance customer satisfaction and loyalty
- Ensured favorable terms and conditions that supported business objectives
Shift Lead Supervisor
Dunkin' Donuts
03.2012 - 01.2014
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with underperforming skills.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Resolved conflicts between employees to maintain positive and productive work environments.
- instructed tasks to employees and monitored activities and task completion.
- Organized and directed worker training programs with employee performance evaluations held after.
Education
International Business -
Valencia College/UCF
Orlando, FLSkills
- Strategic Leadership
- Project Management
- Cross-Functional Collaboration
- Operational Excellence
- Revenue Growth Strategies
- Cultural Adaptability
- Team Development
- Stakeholder Management
- Budget Management
- Customer Relationship Management
Timeline
Program Manager
Global Coach LLC
12.2019 - Current
Sales Manager
McGuiness 2 Inc
02.2015 - 12.2019
Shift Lead Supervisor
Dunkin' Donuts
03.2012 - 01.2014
International Business -
Valencia College/UCF
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