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Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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SAURA N. MALAVE

Ocoee,FL

Languages

Spanish

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Detail-oriented Court Aide with 15 years of experience providing dedicated clerical and administrative assistance. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Court Aide

NYS Unified Court System
Bronx, NY
11.2006 - 01.2022

Worked independently and in teams in various departments throughout my time at The Division of Jurors and at The County Clerk's Office.

All departments

  • Effectively handled administrative and clerical day-to-day responsibilities inside the court system.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Responded to inquiries from other court office departments, legal offices and general public.
  • Assisted management when needed.

Jury Duty Department

  • Processed juror questionnaires, summoned, excused, and postponed jurors as needed.
  • Performed tasks related to processing payments for jurors, contacted companies to verify employment and their jury duty policy.
  • Performed juror selection process by interviewing candidates and moving candidates forward that met court requirements.

Records departments: Court, Archives and Miscellaneous

  • Scanned paper documents into computer to their assigned identification numbers.
  • Maintained, organized and updated court records electronically and manually.
  • Followed confidentially regulations to maintain privacy.
  • Contacted document requestors and obtained additional information required to process document requests.
  • Conducted naturalization searches for customers using Ancestry.com and other related tools.
  • Acted as supervisor when needed.
  • Provided training, instruction and oversaw 15+ employees working remote during the pandemic.
  • Provided technical skill in research and analysis for ongoing and special projects in the Archives department.

Law & Equity Department

  • Accepted various documents concerning Civil Law and Equity cases and processed same for payment.
  • Worked the front counter to address walk-in requests and aided customers with their legal filings.

E-file Department

  • Inputted data such as file numbers, new or updated information or document information codes into NYSCEF (New York State Court Electronic Filing) system to support document and information retrieval.
  • Examined, categorized and sorted incoming electronic filings.
  • Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.

Cashier Department

  • Perform fiscal tasks associated with collecting filing court fees made in person and by mail.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Personnel Department

  • Initiated and maintained personnel and employee-related files and records.
  • Cross-trained to cover other personnel staff duties to facilitate office management.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Aided in tracking time and attendance for 60+ employees from 4 court office locations using KRONOS and onboarded new hires using PeopleSoft.

Certification Department

  • Received, reviewed and evaluated various documents for certifications.
  • Communicated with internal and external individuals to acquire information concerning certifications.

Notary Department

  • Checked documents and identified credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Managed digital databases and physical file systems of notary publics.
  • Implemented improvements to document filing requirements of Business Certificates.
  • Authenticated notary signatures for notaries who are qualified in Bronx County and the signatures of public officials on documents.
  • Reviewed Business Certificates and Religious Corporations for errors before processing for payment.
  • Onboarding of new staff in the notary department.

Education

Associate of Applied Science - Public Administration

Hostos Community College of The City University of New York
Bronx, NY

Skills

  • Customer service
  • Administrative and Office Support
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Project Management
  • Data Entry and Maintenance
  • Document and Records Management
  • Flexible and Adaptable
  • Self-Motivated
  • Computer Proficiency
  • Remote Work Coordination
  • Spanish Fluency

Volunteer Experience

Volunteered with various non-profits organizations to help feed the homeless and low-income communities.

Timeline

Court Aide

NYS Unified Court System
11.2006 - 01.2022

Associate of Applied Science - Public Administration

Hostos Community College of The City University of New York
SAURA N. MALAVE