Serene Eidem

Crisis Intervention Referrals Advocacy System Navigation

• Funding Coordination
• Community Outreach & Advocacy
• Created a Family Spirit Healing Circle for community members
• Taught health education classes for community members of public.
• Helped the Family Spirit program improve outreach efforts and results with fresh designs for educational materials and visual aids.
• Partnered with agencies and organizations driving improvements in community health.
• Developed and improved continuing education programs and new employee training on specific health issues.
• Managed applications, demographics and participant information of health education programs.
• Maintained mailing lists and subscriptions to facilitate program functions.
• Identified process improvements in day-to-day functioning of department.
• Promoted available resources and connected individuals with services.
• Gave public talks on importance of health education.

• Developed sustainability project goals, objectives or strategies in collaboration with other professionals.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
• Generated monthly grant writing activities reports and submitted documentation to director to promote funding program transparency.
• Tracked in-process and previously submitted grant applications to obtain status updates.
• Researched appropriate funding sources such as government programs and private foundations.
• Prepared and submitted grant applications to solicit grant monies for organization.
• Completed grant writing course, gaining practical experience to obtain knowledge of grant application policies and procedures.
• Gained familiarity with organization's operational and financial challenges and opportunities to improve grant writing knowledge base.
• Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
• Wrote, reviewed and edited proposals for grants, gifts and contracts.
• Secured $50,000 in grant money for the Peacemaking project.
• Developed impactful grant applications to enhance organization's potential for funding awards.
• Obtained pertinent organizational financial reports and other data to support grant applications and funding proposals.
• Organized material to research and complete writing tasks.
• Proofread copy written by colleagues to correct spelling, punctuation and grammar.
• Developed and maintained courteous and effective working relationships.

• Promoted available resources and connected individuals with services.
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
• Identified process improvements in day-to-day functioning of department.
• Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
• Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
• Partnered with agencies and organizations driving improvements in community health.
• Maintained mailing lists and subscriptions to facilitate program functions.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-day-day duties accurately and efficiently.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
• Utilized exceptional writing, editing and proofreading skills to produce legal petitions.
• Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
• Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
• Attended therapeutic educational group meetings.
• Treated clients and families with respect and dignity.
• Advocated for and strived to protect health, safety and rights of clients.
• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct entities.
• Onboarded and monitored program participants and guided each through entry-level stages.
• Reached out to individuals via on call MPD referral during times of crisis.
• Managed required paperwork to help individuals sign up for services.
• Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
• Worked with clients to improve life choices and maximize benefits of programs.
• Coordinated referrals and direct support for dometic violence clients.
• Educated participants on available services and processes to engage in program.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Detailed program operations and participant activities with comprehensive recordkeeping.
• Collaborated on program operations and relayed participant feedback for improvements.

• Detailed program operations and participant activities with comprehensive recordkeeping.
• Coordinated referrals and direct support for clients.
• Collaborated on program operations and relayed participant feedback for improvements.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
• Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
• Onboarded and monitored program participants and guided each through entry-level stages.

• Promoted physical, academic and social development by implementing diverse classroom and outside activities.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Applied play-based strategies to provide diverse approaches to learning.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Promoted sensory development by providing access to different textures.
• Allowed for ample outdoor discovery time in schedule each day.
• Monitored students' academic, social and emotional progress and recorded in individual files.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Planned and implemented integrated lessons to meet national standards.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Incorporated multiple types of teaching strategies into classroom.
• Promoted physical, mental and social development using classroom games and activities.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
• Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
• Completed daily reports, meal count sheets and attendance logs.
• Advocated for and strived to protect health, safety and rights of students & families.
• Quickly responded to situations impacting safety actualizing crisis prevention interventions to control and de-escalate situations.
• Adhered to strict safety measures.
• Promoted family comfort during challenging times to enhance healing.
• Delivered high level of quality service to diverse populations.
• Conducted weekly/biweekly home visits to assess conditions.
• Maintained current assessments of families and children.
• Helped to educate parents and assisted with educational planning and decision making for children.
• Assisted with crisis intervention services by performing emergency assessments as needed.
• Made recommendations and referrals to aid clients in locating proper therapeutic services.
• Maintained records of client care by documenting visits and interviews and preparing reports of evaluations and observations.
• Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
• Recruited families and built positive relationships with parents in order to support parenting roles.
• Visited over 12 homes per week to inspect independent living situations, home safety, proper hygiene and vocational opportunities.
• Coordinated resources and program referrals to support family needs.
• Worked with clients to improve life choices and maximize benefits of programs.
• Improved clients' coping with routine life activities such as food budgeting and rental payments.
• Collaborated on program operations and relayed participant feedback for improvements.
• Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.

• Design and construct current staff break room Working with customers to create event plan
• Implementation of event plan in coordination with a number local venues.
• Trained new hires to perform cross-training exercises with experienced workers.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Organized and edited training manuals, multimedia visual aids and other educational materials.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Directed training programs and development paths for managers and supervisors.
• Created in-depth training manual for all employees.
• Directed field training to enhance participants' skills.
• Researched and obtained relevant course materials to achieve training objectives.
• Managed new employee orientation training process for more than 50 employees.