William Johnston
Hickory,NC
Summary
Dedicated and reliable professional with a strong ability to identify and track major issues while delivering comprehensive reports and documentation. Exceptional skills in quality control and computer-based testing, combined with a focused and enthusiastic approach to work. Natural energy fosters collaboration with diverse personalities, ensuring effective teamwork and communication. Eager to embrace new challenges and demonstrate capabilities in a dynamic environment.
Qualified Housekeeping Associate with comprehensive background in maintaining clean and safe environments. Adept at efficiently managing routine cleaning tasks and contributing to hygienic atmosphere. Demonstrated ability to work collaboratively and effectively communicate with team members.
Experienced with maintaining cleanliness and sanitation in diverse environments. Utilizes effective cleaning techniques and teamwork to ensure hygienic standards. Knowledge of safe handling of cleaning chemicals and equipment.
Overview
33
33
years of professional experience
Work History
Environmental Services Associate
Novant New Hanover Regional Medical Center
06.2021 - 08.2025
- Take proper precautions by using appropriate techniques so rooms are clean and ready for the next patient
- General housekeeping duties along a specific route and areas of the hospital.
- Use time management skills to ensure all areas are cleaned appropriately during the shift
- Help others with their route as needed
- Ensured cleanliness and sanitation of patient areas, adhering to infection control protocols
- Operated cleaning equipment, performing routine maintenance to ensure optimal functionality
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs
- Trained new associates on safe handling of chemicals and proper cleaning techniques
- Implemented waste disposal procedures in compliance with environmental regulations
- Contributed to a positive workplace culture by maintaining professional behavior, respecting diversity, and collaborating effectively with team members.
- Completed detailed floor maintenance tasks such as sweeping, mopping, vacuuming, polishing, or refinishing surfaces as required.
- Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.
- Enhanced facility cleanliness by performing thorough cleaning and disinfecting tasks in assigned areas.
- Demonstrated flexibility by adjusting work schedules or assignments to accommodate the needs of the facility and its occupants.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote a clean, sanitary environment, and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Candy Sorter Operator/Material Handler
Staffmark Temporary Service
06.2011 - 12.2012
- Operated a candy sorter that vibrates to separate broken pieces from whole pieces
- Kept a log of the finished product
- Operated equipment with a focus on safety and efficiency
- Operated pallet jacks to move and put away products
- Communicated with teammates and supervisors about potential hazards and other issues then collaborated to resolve them
- Trained new staff on sorting procedures and safety protocols to enhance operational efficiency.
- Conducted regular maintenance checks on sorting machinery to minimize downtime and ensure reliability.
- Monitored workflow processes, identifying bottlenecks and suggesting solutions for increased productivity.
- Worked collaboratively with colleagues in a fast-paced environment to meet tight deadlines for sorting.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Maintained the cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
Cable Braider Operator and Tester
Commscope Holding Company
03.2006 - 03.2009
- Operated 15 wire braider machines, which put a wire braid on a copper core
- Duties included: changing the wire bobbins, metal tapes, core reels, and finished product reels
- Finished cable tester
- Used various computer programs and various electronic test equipment
- Learned new testing methods through education and research
- Calibrated products to match design and operational specifications
- Performed maintenance of test scripts to account for changes in environments and features
- Conducted testing and load testing to identify specific actions and functional code
- Supervised braiding operations, ensuring adherence to quality standards and safety protocols.
- Conducted regular maintenance checks on braiding machinery to minimize downtime.
Laboratory Courier/Laboratory Charting Tech/Housekeeping
Catawba Valley Medical Center
06.1992 - 11.1998
- Gathered mail, x-rays, and supplies from different departments within the hospital
- Monitored supply inventory levels, ensuring adequate stock for uninterrupted courier operations.
- Led initiatives to enhance customer service standards during interactions with healthcare personnel.
- Adhered to strict confidentiality standards, ensuring patient privacy was maintained throughout the courier process.
- Streamlined the courier process with effective communication between laboratory staff, clients, and healthcare providers.
- Assisted in reducing sample contamination risks through proper packaging and storage techniques during transit.
- Minimized errors in specimen tracking by accurately labeling samples according to laboratory guidelines.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Maintained accurate records of all deliveries and pickups for compliance with medical protocols.
- Coordinated timely delivery of laboratory samples to ensure efficient testing and diagnosis.
- Delivered correct correspondence to each office promptly by remote printing.
- Collected lab specimens from doctor's office and returned to the hospital laboratory.
- Provided excellent customer service and built relationships with office staff at each office
- Set up remote printing in each doctor's office so they could receive lab results directly from the lab.
- Updated lab reports promptly daily
- Approximately 4 years in Environmental Service.
- Worked mainly doing trash and mopping floor routes in various areas of the main hospital.
Education
High School Diploma - Vocational studies, Health Occupations
Fred T Foard High School
Newton, NC06-1992
No Degree - Liberal Arts
Catawba Valley Community College
Hickory, NC06-1995
Skills
- Strong interpersonal skills
- Understanding of medical terminology
- Understanding of patient care
- Sanitation practices
- Positive and upbeat
- Strong customer service
- Effective problem-solving abilities
- Knowledge of computers and electronics
- Effective communicator: Strong verbal and written communication abilities
- Knowledge of health and wellness
- Valid NC Driver’s License
- Logical deduction
- Infection management protocols
- Team collaboration
- Problem identification and resolution
- Reliability
- Adaptable and flexible
- Multitasking Abilities
Timeline
Environmental Services Associate
Novant New Hanover Regional Medical Center
06.2021 - 08.2025
Candy Sorter Operator/Material Handler
Staffmark Temporary Service
06.2011 - 12.2012
Cable Braider Operator and Tester
Commscope Holding Company
03.2006 - 03.2009
Laboratory Courier/Laboratory Charting Tech/Housekeeping
Catawba Valley Medical Center
06.1992 - 11.1998
High School Diploma - Vocational studies, Health Occupations
Fred T Foard High School
No Degree - Liberal Arts
Catawba Valley Community College