Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doris Williams

Kansas City,MO

Summary

Dynamic Administrative Assistant IV with proven expertise at the Board Of Police Commissioner, excelling in customer service and meticulous data entry. Recognized for enhancing process efficiency and maintaining confidentiality. A dedicated team player with strong problem-solving skills, committed to delivering high-quality service and fostering positive relationships.

Overview

30
30
years of professional experience

Work History

Administrative Assistant IV

Board Of Police Commissioners
02.1995 - Current
  • Process case files for subpoenas, Investigations and Homicides.
  • Provide customer service by phone.
  • Manage duties related to the 24 hour desk (warrants services, front counter, real time and stolen auto).
  • Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality service.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and procedures.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry.
  • Handle mailroom duties.


Education

High School Diploma -

Center High School
Kansas City, MO
05-1988

Skills

  • Customer service
  • Data entry
  • Computer skills
  • People Skill
  • Office administration
  • Self-Motivated
  • Microsoft Word
  • Time management
  • Strong problem solver
  • Documentation and recordkeeping
  • Good communicator
  • Records management
  • Mail handling
  • Dedicated team player
  • Confidential document control

Timeline

Administrative Assistant IV

Board Of Police Commissioners
02.1995 - Current

High School Diploma -

Center High School

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