Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Whittington

La Pine,OR

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and motivated job seeker with strong organizational skills eager to secure entry-level serving position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.

Overview

9
9
years of professional experience

Work History

Low Voltage Electrician Apprentice

High Dessert Technologies
LAPINE, OR
11.2021 - 03.2022
  • Worked with various types of cableways, conduits and other electrical raceways.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
  • Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Stored and maintained power tools and equipment for each job.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
  • Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.

Insurance Assistant

Four Point Insurance Company
McKinney, TX
05.2019 - 07.2021
  • Completed sales documentation and collected signatures to finalize purchases.
  • Researched and resolved areas of concern for potential and existing clients.
  • Checked documentation for accuracy and validity on updated systems.
  • Verified client information by analyzing existing evidence on file.
  • Posted payments to accounts and maintained records.
  • Modified, updated and processed existing policies.
  • Notified insurance agents and accounting departments of policy cancellations and changes.
  • Collected premiums and issued accurate receipts.
  • Presented insurance options to customers in order to close sales on new policies.

Dealertrade and Wholesale Accounting Clerk

Jim Smolich Motors
Bend, OR
05.2017 - 05.2019
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Input high volume of monthly invoices with consistent accuracy.
  • Communicated with suppliers to reconcile invoice payments.
  • Investigated and resolved internal accounting variances to keep records current.
  • Assisted Dealertrade Sales Manager with inputting vehicles into the dealership stock.
  • Collected large amounts of checks from other dealers for stock purchased.


Pharmacy Technician

St, Charles Medical Group
Bend, OR
08.2015 - 05.2017
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured, and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Customer Service Technical Support

TRG Customer Solutions
Bend, OR
03.2011 - 12.2013
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Managed high levels of call flow and responded to customer technical support needs.

Education

Pharmacy Technician Certificate -

St. Charles Medical Group
Bend
12.2015

Phlebotomy Certificate -

Oregon Medical Training
Bend
02.2014

GED -

COIC-Worksource
LAPINE
02.2009

Skills

  • Active Listening
  • OSHA Standards and Codes
  • Cool Under Pressure
  • Team Player
  • Customer Service and Rapport
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Transactions and Cash Handling
  • Stocking and Replenishing
  • Billing and Payment Processing
  • Check Payment Processing
  • Identification Requirements
  • Courteous Phone Demeanor
  • Able to get Food Handlers card and OLCC card promptly

Timeline

Low Voltage Electrician Apprentice

High Dessert Technologies
11.2021 - 03.2022

Insurance Assistant

Four Point Insurance Company
05.2019 - 07.2021

Dealertrade and Wholesale Accounting Clerk

Jim Smolich Motors
05.2017 - 05.2019

Pharmacy Technician

St, Charles Medical Group
08.2015 - 05.2017

Customer Service Technical Support

TRG Customer Solutions
03.2011 - 12.2013

Pharmacy Technician Certificate -

St. Charles Medical Group

Phlebotomy Certificate -

Oregon Medical Training

GED -

COIC-Worksource

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Brittany Whittington