Nina Gudrun Geirsdottir

In charge of social media channels, customer acquisition and customer services. Responsible for ordering shipments of coffee every month and communication with various coffee companies, mainly located in the USA and Canada. Providing the club’s members with extensive information on each coffee company monthly as well as writing coffee-related blogs on its website.

I assist in the daily operations of the store, in accordance with proper cash handling and loss prevention procedures. I provide excellent customer service to customers on the phone and on the sales floor.  Also will engage customers by listening to needs and sharing product recommendations.

Journalist covering domestic and cultural affairs along with other special assignments such as covering the National Icelandic Horse Competition. My articles have been published in the company's monthly magazines as well.

General assistance to clients and other parties, documented and solved the various problems that can arise in the child support process. 

Was in charge of all received email to the organization, answering a broad variety of questions and offering assistance to reporters and officials coming for official promotion reasons. Sat meetings with other agencies that oversaw promotions for Iceland and the Nordic countries. 

Coordinated transportation, accommodations and itineraries for domestic trips for clients based on client’s needs, budgets and expextations. Went on tours and wrote reports on newly launched tourist activities.