Angi Dudas
Pittsburgh,PA
Summary
Seeking a position to be useful to the community in a service capacity. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
29
29
years of professional experience
Work History
Saint Thomas More School
- Assisting the teacher in the management of pupils and the classroom
- Helping children in their studies and all areas of the national curriculum
- Helping children with their learning, playing and social development
- Assisting with the preparation of a comfortable learning environment.
Assistant Manager, Sales Associate
Natural Living Department, Fresh Thyme, Market
01.2019 - Current
- Providing customer service and education on products
- Stocking and restocking shelves
- Assisting on supervision of front end of store, including money handling and returns
- Working with Windows and Excel every day
- Running outside errands for the department and store
- Providing light cleaning and upkeep
- Working on displays
- Helping elderly customers with app and website used by store or simply listening to their frustrations
- Regularly answering phone questions and customer complaints
Circulation Desk Assistant
Dormont Public Library
12.2018 - 01.2019
- Provide patron services at the circulation desk
- Shelfing and Re-shelfing of library materials
- Assisting in running of programs
- Back up in the computer lab
- Running outside errands for the library
- Providing light cleaning and upkeep
- Working on displays
- Raising money for the library by using salesmanship to encourage donations
- Helping older patrons with computer trouble or simply listening to their frustrations.
Nursery Teacher
WEEKDAY MINISTIRES CHILDCARE
11.2000 - 10.2001
- Taught students early skills and helped each reach development milestones
- Documented progress and provided information to parents
- Utilized wide range of hands-on activities to promote understanding and engagement
- Maintained safety and classroom discipline with positive reinforcement.
Nursery Teacher
JEWISH COMMUNITY CENTER OF PITTSBURGH
05.1994 - 06.2000
- Help students engage in study and learn about the world around them
- Encourage students to actively play and explore
- Assist each in completing child-led activities to promote growth
- Monitor underperforming students and develop plans with parents
- Provide diverse hands-on activities to improve critical thinking skills.
Education
ASSOCIATE'S DEGREE - undefined
COMMUNITY COLLEGE OF ALLEGHENY COUNTY
Skills
- CUSTOMER SERVICE
- MS WORD
- WORD
- Library Services
- Assistant Manager Experience
- Cash Handling
- Inventory Control
- Administrative Experience
- Store Management Experience
- Microsoft Excel
- Microsoft Word
- Sales
- Sanitation
- Microsoft Powerpoint
- Phone etiquette
- Cataloging
- Tutoring
- Merchandising
- Teaching
- Computer Operation
- Organizational Skills
- Typing
- Clerical Experience
- Front Desk
- Assessments
- Customer Focus & Orientation — Proficient
- August 2020
- Responding to customer situations with sensitivity
- Full results: Proficient
- Administrative assistant/receptionist — Completed
- February 2021
- Using basic scheduling and organizational skills in an office setting
- Full results: Completed
- Customer focus & orientation — Proficient
- Sales fit — Proficient
- Measures the traits that are important for success in sales positions
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development
- In any professional field
- SKILLS
- MS Word
- Skilled in customer service
- Sierra LIS
- Research
- KEY STRENGTHS
- Highly skilled in assisting teachers in evaluating children's social, emotional, or material needs
- Able to
- Carry out the duties laid out in the classroom schedule
- In-depth knowledge of supporting the leading teacher in completing all child assessments and screenings
- Proven record of planning and carrying out preschool lessons
- Demonstrated ability of playing games, talking, and listening to children
- Thorough
- Understanding of maintaining classroom supplies and facilities
- Comprehensive knowledge of
- Assisting teachers and others in evaluation procedure
- Many years of customer service
- Customer Relations
- Google Drive
- Time Management
- Customer Relationship Management
- Promotional Planning
- Team Motivation
- Shrinkage Prevention
- Retail Space Planning
- Product Branding
- Sound Cues
- Monetary Transactions
- Cash Deposits and Receipts
- Collaborate Cross-Functionally
- Resident Satisfaction
- Call Forwarding
- Negotiation and Conflict Resolution
Timeline
Assistant Manager, Sales Associate
Natural Living Department, Fresh Thyme, Market
01.2019 - Current
Circulation Desk Assistant
Dormont Public Library
12.2018 - 01.2019
Nursery Teacher
WEEKDAY MINISTIRES CHILDCARE
11.2000 - 10.2001
Nursery Teacher
JEWISH COMMUNITY CENTER OF PITTSBURGH
05.1994 - 06.2000
Saint Thomas More School
ASSOCIATE'S DEGREE - undefined
COMMUNITY COLLEGE OF ALLEGHENY COUNTY