Summary
Work History
Education
Skills
Certification
Timeline
Generic

KRISTEN HANNAH

Dublin,CA

Summary

15+ years’ combined experience in accounting, client management, administration, operations and supervising a team. Includes construction and legal billing, accounts payables, accounts receivables and payroll. Contract and project management, operations and customer/client service.

Work History

Lead Billing Specialist

MacKay & Somps Civil Engineering
Pleasanton, CA
03.2020 - Current
  • Oversee Billing and Collections Team to ensure Clients are invoiced accurately and payments are being collected timely.
  • Reconstructed invoicing procedures and filing systems and that enhanced productivity and efficiency.
  • Generate financial reports for management review to aid in financial and business decision making.
  • Produce and distribute labor tracking reports for civil engineering services to executives and project managers.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Responded to customer concerns and questions on daily basis.
  • Trained and mentored team members and project managers how to organize and track financials to promote revenue performance.
  • Contacted clients with past due accounts.
  • Produced highest collections goal company has seen in over 8+ years due to implementing new processes in 1 year.

Billing Specialist

Berry Appleman & Leiden LLP
Walnut Creek
09.2017 - 03.2020
  • Accurately bill 60+ complex corporate immigration services (i.e. Expedia, Walmart, Micron, Pixar, Deloitte, Dropbox, Macys)
  • Performed targeted collections on past due accounts aged over 150+ days in first month of client being transfer
  • Generated Ledes files for E-billing submission using Serengeti, Coupa, Tymetrix, Ariba, Collaborati
  • Prepare various financial reports for Attorneys and Client (i.e. accruals, aging, billing requirements, etc.)
  • Communicate daily with 20+ Attorneys and Paralegals
  • Work with pricing team to make sure legal fees are charged correctly
  • Check for duplicates, general ledger coding and verify approvals
  • Review, edit pre-bills, prepare and post final invoices
  • Responsible for training new hires and preparing training documents and videos
  • Kept client instruction files update to date

Accounts Payable Coordinator

Berry Appleman & Leiden
Walnut Creek, CA
08.2016 - 09.2017
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Introduced new accounting and operational system to efficiently meet Department of Homeland Security’s lottery period
  • Process between 50-100 invoices daily into Aderant Expert for US and UK offices
  • Initiate wire transfers for invoice payments
  • Enter employee expense reports and ensure they are coded correctly
  • Prepared and distributed employee reimbursement checks.

Executive Assistant

The Solar Company, Castro Valley
Castro Valley, CA
02.2013 - 08.2016
  • Support sales team of 20+ by reviewing and adjusting contracts, change orders, proposals and layout options
  • Established effective communication with departments including design, project management, sales and executives.
  • Analyze design layouts and production for errors and best quality options for client
  • Grant permission to financially release jobs to proceed to installation stages
  • Collect deposits and process payments
  • Preparation of financial excel reports and Sun analysis reports
  • Delegate jobs to project coordinators by location
  • Prepare net metering utility interconnections for permission to operate
  • Create financial tracking spreadsheets
  • Consistently meet weekly sales goals of $500,000+ or 20 jobs each week
  • Instruct and train new hires

Education

Diploma -

Arroyo High School
San Lorenzo, CA
2009

Skills

  • Deadline Adherence
  • Analytical and Critical Thinking
  • Attention to Detail
  • Documentation and Recordkeeping
  • Discrepancy Resolution
  • Billing and Invoicing
  • Financial Reports
  • Time Management

Certification

● Excel: Lookup Functions in Depth

● Leadership Presence in Action

● Time Management

● Dealing with Difficult People in The Workplace

Timeline

Lead Billing Specialist

MacKay & Somps Civil Engineering
03.2020 - Current

Billing Specialist

Berry Appleman & Leiden LLP
09.2017 - 03.2020

Accounts Payable Coordinator

Berry Appleman & Leiden
08.2016 - 09.2017

Executive Assistant

The Solar Company, Castro Valley
02.2013 - 08.2016

Diploma -

Arroyo High School

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KRISTEN HANNAH