Andrew Steeber
Milwaukie,OR
Overview
5
5
years of professional experience
Work History
Install Technician
Lakeside Heating And Cooling
Lake Oswego OR
02.2024 - Current
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Provided outstanding customer service before, during, and after the installation process for seamless experiences.
Equipment Operator
Bill Ericson Heavy Construction
Oregon City, OR
07.2023 - 01.2024
- Maintained and cleaned equipment after each job and inspected.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Operated range of heavy equipment on regular basis with advanced skill.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
Route Sales Representative
Soda Express
Tualatin, OR
07.2022 - 05.2023
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Maximized sales through effective territory management and strategic route planning.
Shipping Manager/Dispatcher
Lakeside Lumber
Tualatin, OR
06.2019 - 08.2022
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Lead team of 12 employees packaging, palletizing and shipping up to 100 orders per day.
Skills
- Diagnostics and troubleshooting
- Construction background
- Power Tool Operation
- Field Service
- Sales abilities
- Diagnostic Testing
- Service call management
- Customer Service
- Troubleshooting skills
- Job Planning
- Quality Assurance
- Data Evaluation
- Dispatch software
- Route Planning
- Data Entry
Timeline
Install Technician
Lakeside Heating And Cooling
02.2024 - Current
Equipment Operator
Bill Ericson Heavy Construction
07.2023 - 01.2024
Route Sales Representative
Soda Express
07.2022 - 05.2023
Shipping Manager/Dispatcher
Lakeside Lumber
06.2019 - 08.2022