Chandra Dressen
South Jordan,UT
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Office Manager
Sharp Hearing & Balance
03.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Hairstylist
Do's By Dressen
06.2001 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed in-home services for elderly clients unable to travel to salon.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Permed, relaxed and bleached hair for customers daily.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Processed payments, entering sales in register for prompt customer service.
- Distributed business cards outside of salon to generate new business.
Personal Assistant
Zarek's
09.2015 - 03.2022
- Kept detailed track of household and maintenance inventory and schedules.
- Picked up and dropped off clients at airport.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Organized and attended meetings and compiled related documents and reports.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Monitored household expenditures and budgeted for groceries and household utility payments.
- Transported children to and from school, activities and appointments.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Organized clients' homes prior to arrival home and performed house-sitting duties.
- Coordinated and planned vacations for family.
- Arranged domestic and international travel plans and itineraries.
- Managed residential properties and staged homes prior to clients' arrivals.
- Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Assistant Manager
Sports Clips Hair Salon
08.2010 - 09.2015
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security and handled incidents calmly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Associate of Arts - Cosmetology
Salt Lake Community College
Salt Lake City, UT06.2001
Skills
- Meeting planning
- Executive presentations
- Employee hiring and retention
- Staff Collaboration
- Travel coordination
- Strong problem solver
- Filing and data archiving
- Staff motivator
- Schedule Management
- Relationship/team building
- Meticulous attention to detail
- Time management
- Administrative support
- Invoice Processing
Timeline
Office Manager
Sharp Hearing & Balance
03.2022 - Current
Personal Assistant
Zarek's
09.2015 - 03.2022
Assistant Manager
Sports Clips Hair Salon
08.2010 - 09.2015
Hairstylist
Do's By Dressen
06.2001 - Current
Associate of Arts - Cosmetology
Salt Lake Community College
Similar Profiles
Heidi LeonardHeidi Leonard
Medical Office Manager at Medical Gardens Hearing And Balance CenterMedical Office Manager at Medical Gardens Hearing And Balance Center
Nicole OrslandNicole Orsland
Audiology Assistant at St. Luke’s hearing and balanceAudiology Assistant at St. Luke’s hearing and balance
Rylan MillerRylan Miller
Commercial Cleaner at Hearing + Balance ClinicsCommercial Cleaner at Hearing + Balance Clinics