Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Jenkins

Fresno,CA

Summary

A challenging position in Customer Service where my ability to interact with a broad customer base will promote an opportunity for personal and professional growth.

Overview

17
17
years of professional experience

Work History

Retail Merchandiser

Several Companies
Fresno, CA
01.2012 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Inspected merchandise for quality and arranged proper display location on floor.

Business Development Officer

Weed Man 1900 Van Ness
Fresno, CA
12.2007 - 04.2008
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Generated new business with marketing initiatives and strategic plans.
  • Worked independently with minimal supervision.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Exceptional computer skills
  • Prepared and deliver customer sales quotes.
  • Presented information to customers, peers and management.
  • Quoted prices, credit terms and other bid specifications.
  • Consulted with businesses to supply accurate product and service information.
  • Addressed multiple industry issues and provided client support.

Bus Driver

Laidlaw Transit, Inc
Fresno, CA
08.2003 - 07.2004
  • Wheelchair, CPR, and first aid certified.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Conducted pre-trip inspections of bus for safe operation.
  • Followed schedules precisely to completely daily routes.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.

Broker

Associated Commercial Finance 4646 N
Fresno, CA
01.2001 - 08.2003
  • Contacted potential clients via cold calling to influence financing for new and used commercial equipment, developed business relations, obtained loan application information, researched bank and trade information, calculated loan amount with payments, budgeted for clients, merged documents for mailing, directed customers to commercial equipment, developed reoccurring financing for customers, increased sales by 25%.

Telemarketer

Comlease, Inc
Fresno, CA
07.1998 - 01.2001
  • Developed cold call lists for two commercial brokers, obtained cold call clients as customers, managed daily call backs, researched potential equipment for customers, inputed new contact information into databases, mailed and faxed financial information, excellent customer service and created outstanding business relationships.

Education

High School Diploma -

Clovis Adult Education

Computer Literacy Cert - Computer Literacy

Clovis Adult Education
Clovis, CA
06.2012

Skills

  • Revenue Growth
  • Originality and Creativity
  • Stockroom Maintenance
  • Promotional Materials
  • Planogram Execution
  • Pricing and Signage Updating
  • Adaptability and Flexibility

Timeline

Retail Merchandiser

Several Companies
01.2012 - Current

Business Development Officer

Weed Man 1900 Van Ness
12.2007 - 04.2008

Bus Driver

Laidlaw Transit, Inc
08.2003 - 07.2004

Broker

Associated Commercial Finance 4646 N
01.2001 - 08.2003

Telemarketer

Comlease, Inc
07.1998 - 01.2001

High School Diploma -

Clovis Adult Education

Computer Literacy Cert - Computer Literacy

Clovis Adult Education

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