Rafael Delestre II
22726 Busalla Trail Katy,TX
Summary
- To obtain a management position with a company where my experience and knowledge can be effectively utilized. Summary of Qualifications, Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
29
29
years of professional experience
1
1
Certificate
Work History
Operations Manager
Old Dominion
Houston, TX
01.2022 - Current
- Responsible for calculating estimated tonnage and bills daily in order to staff accordingly.
- Train and manage employees
- Monitor performance daily providing appropriate coaching and disciplinary actions as necessary with documentation of all actions.
- Plan strategic growth expansion opportunities
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Distribution Center Manager
Yellow Transportation
Houston, TX
01.2021 - 01.2022
- Controlled expenses and developed strategic business plans to achieve and meet P&L expectations monthly
- Wrote and administered annual employee performance evaluations
- Promoting health and safety in workplace
- Successful in achieving terminal and regional goals in load average, dock bills per hour, office bills per hour and jockey moves per hour
- Managed annual freight budget of $85M annually
- Responsible for day-to-day activities of 230 employees
Service Center Manager
UPS Freight
Houston, Denver, TX, CO, Dallas, TX
01.2014 - 01.2021
- Responsible for all operations to include dock, P&D, line-haul and administrative
- Monitor performance daily, providing appropriate coaching and disciplinary actions as necessary with documentation of all actions
- Determine manpower requirements to maximize production projected goals
- Successful in achieving terminal and regional goals in load average, dock bills per hour, office bills per hour and jockey moves per hour
- Service center achieved company ranking improvement from 203 to top 5 percent within first consecutive 7 months of 2018
- Responsible for day-to-day activities of 270 employees
General Manager
CEVA Logistics
Houston, TX
01.2012 - 01.2014
- Improved contract profitability by 5% GM within first six months
- Responsible for oversight of primary location and seven other satellite location across five states region
- Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis
- Through use of Performance Management projects, guide managerial staff to monitor and control costs on weekly basis and operational expectations
- Day to day administration of contract, including preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility
- Built continuous improvement culture that attracted and retained high-performing employees while promoting ownership and cost reduction
- Implemented strategies to improve processes, systems and behavior
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Formed strategic partnerships, established metrics and participated in complex negotiations
- Developed warehouse KPG to measure and improve service level performance to achieve organizational goals
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications
- Prepared updated shipment reports for executives
- Negotiated with numerous freight companies and received annual contracts resulting in cost savings.
Operations Manager
UPS Freight
Houston, TX
01.2007 - 01.2012
- Responsible for all operations in dock both inbound and outbound, P&D and linehaul department
- Monitor performance daily providing appropriate coaching and disciplinary actions as necessary with documentation of all actions
- Determine manpower requirements to maximize production projected goals
- Successful in increase in service center bph by 33% and a reduction in overtime in all areas of 18%
- Train and manage front line supervisors, both dock and linehaul
- Lead corporate audit team conducting facility process and regulatory audits throughout West Coast.
Shift Operations Manager
Yellow Transportation
Houston, TX
01.2006 - 01.2007
- Responsible for calculating estimated tonnage and bills daily in order to staff accordingly
- Successful in achieving terminal and regional goals in load average, dock bills per hour, office bills per hour and hostling moves per hour
- Train and manage front line supervisors, both dock and linehual.
Hostling Coordinator
Yellow Transportation
Atlanta, GA
01.2002 - 01.2006
- Managed all yard activities including dock moves, linehaul hooks
- Achieved highest hostling productivity numbers in the SE Region for two consecutive years
- Responsible for minimizing delay time with linehaul drivers, by communicating with dock operations and linehaul management
- Managed as many as 22 employees on the yard per shift.
SR. Dock Supervisor
Yellow Transportation
Memphis, TN
01.1997 - 01.2002
- Worked as fill in supervisor in all areas of operation, inbound, outbound, docks coordinator, and also filled in for shift manager
- Effectively motivated employees in a union work environment
- Worked various hours and shifts as business required
- Responsible for ensuring maximum trailers utilization and freight integrity.
Distribution Manager
Hunter Fan Company
Memphis, TN
01.1995 - 01.1997
- Develop and implement management directive to guide the day to day operations and long term planning of distribution facility
- Wrote and implemented standard operating procedures
- Responsible for maintaining minimum order backlog during operations transfer from Jacksonville, Fl to Byhalia, MS
- Effectively utilized a staff of 121 employees in a 535,000 sq
- Ft facility.
Education
University of North Florida
Jacksonville, FL12.1994
High School Diploma -
Nathan B. Forrest High School
Jacksonville, FL06.1990
Skills
- 25 Years of hands-on practical experience in virtually all aspects of warehouse and freight dock operations
- A result-oriented manager with in depth experience in successfully performing to strict budgetary requirements while creatively reducing costs
- A dedicated and flexible team worker with excellent interpersonal, verbal / written communication skills, well organized and detail oriented
- Trained in hazardous material handling procedures and hazmat certified
- Operations, Distribution and Warehousing Management
- Project Management / Logistics Planning and Integration / Data Analysis and Interpretation
- Budget Preparation and Management
- Critical Thinking / Complex Problem Solving / Detail oriented
- Relationship Building / Interdepartmental Collaboration
- Microsoft SharePoint
- Citrix
Timeline
Operations Manager
Old Dominion
01.2022 - Current
Distribution Center Manager
Yellow Transportation
01.2021 - 01.2022
Service Center Manager
UPS Freight
01.2014 - 01.2021
General Manager
CEVA Logistics
01.2012 - 01.2014
Operations Manager
UPS Freight
01.2007 - 01.2012
Shift Operations Manager
Yellow Transportation
01.2006 - 01.2007
Hostling Coordinator
Yellow Transportation
01.2002 - 01.2006
SR. Dock Supervisor
Yellow Transportation
01.1997 - 01.2002
Distribution Manager
Hunter Fan Company
01.1995 - 01.1997
University of North Florida
High School Diploma -
Nathan B. Forrest High School
Certification
HAZMAT certification
Similar Profiles
Jay RawlinsJay Rawlins
Line Haul Truck Driver at Old DominionLine Haul Truck Driver at Old Dominion
Jarryl ElerickJarryl Elerick
Line Haul Driver at Old DominionLine Haul Driver at Old Dominion
Brian SandersBrian Sanders
Local Truck Driver at Old DominionLocal Truck Driver at Old Dominion
Richard HollowayRichard Holloway
Line Haul Driver at Old DominionLine Haul Driver at Old Dominion
LaToya CurryLaToya Curry
Eligibility Specialist at Equus Workforce SolutionsEligibility Specialist at Equus Workforce Solutions