Hailey Farber
East Stroudsburg,PA
Summary
Proven leader and effective problem-solver, demonstrated through impactful roles at Camelback Resort and beyond. Excelling in CPR and AED training, alongside a strong capacity for team collaboration, Able to significantly enhance safety and customer satisfaction. Combines patience, empathy, and adaptability, driving both team and individual success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Camelback Resort
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Self Checkout Attendant
ShopRite
01.2024 - 06.2024
- Maintained clean and organized self-checkout area, ensuring a pleasant shopping experience for all customers.
- Increased overall customer satisfaction ratings by consistently providing attentive, courteous, and efficient assistance at the self-checkout area.
- Maximized transaction speed by assisting 6-12 customers simultaneously at different checkout stations without compromising quality of service.
- Enhanced customer experience by efficiently managing self-checkout lanes and providing quick assistance when needed.
- Handled customer disputes calmly and professionally, working towards satisfactory resolutions for both parties involved.
Barista/Bookseller
Barnes & Noble
04.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting hundreds of customers with a friendly demeanor and promptly addressing their needs on the daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science - Nursing
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2027
High School Diploma -
Bangor Area High School
Bangor, PA05-2023
Skills
- Strong communicator
- Effective problem-solver
- Leadership Qualities
- Patience and Empathy
- Team Collaboration
- CPR and AED Training
Certification
- Health Care Provider BLS (CPR & AED) Certification
- Blood Borne Pathogen Certified
Timeline
Lifeguard
Camelback Resort
06.2024 - Current
Self Checkout Attendant
ShopRite
01.2024 - 06.2024
Barista/Bookseller
Barnes & Noble
04.2022 - 08.2022
- Health Care Provider BLS (CPR & AED) Certification
- Blood Borne Pathogen Certified
Bachelor of Science - Nursing
East Stroudsburg University of Pennsylvania
High School Diploma -
Bangor Area High School
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