Laura Alfaro
Palmdale,CA
Summary
Skilled Gastrointestinal Technician with a proven track record at Antelope Valley Medical Center, enhancing patient satisfaction through exceptional patient care and expertise in diagnostic procedures. Demonstrated ability in sterilization techniques and fostering trust, significantly contributing to a safer and more efficient healthcare environment.
Overview
24
24
years of professional experience
Work History
Gastrointestinal Technician
Antelope Valley Medical Center
Lancaster, CA
07.2007 - Current
- Provided compassionate support for patients undergoing distressing or painful procedures, promoting feelings of safety and trust.
- Enhanced procedure efficiency by maintaining clean, sterile, and well-organized workstations.
- Collaborated with gastroenterologists to develop individualized care plans for patients based on medical history and test results.
- Minimized errors in diagnostic procedures by ensuring proper equipment calibration and quality control checks.
- Assisted with training new Gastrointestinal Technicians, fostering a supportive learning environment that emphasized best practices in patient care.
- Maintained strict adherence to infection control protocols during all aspects of gastrointestinal procedures, safeguarding both patients and staff from potential risks.
- Streamlined the workflow in the endoscopy unit by implementing effective communication strategies between technicians, nurses, and physicians.
- Enhanced overall patient satisfaction rates by consistently displaying a high level of professionalism, empathy, and expertise in the delivery of gastrointestinal care services.
Medical Assistant
USC Internal Medicine
Los Angeles, CA
01.2001 - 07.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Certificate - Medical Assistant
UEI College
Los Angeles, CA12.2000
Skills
- Biopsy Handling
- Endoscopy
- Colonoscopy
- ERCP/SPY GLASS
- EUS with FNA
- EMR
- Patient Care
- Sterilization techniques
- Specimen Collection
- Anatomy knowledge
- Procedure Assistance
- Diagnostic Procedures
- Instrument preparation
- Measuring vital signs
- Direct Patient Care
- Preparing specimens
- Infection control standards
- HIPAA
- Patient Positioning
- Transporting patients
Languages
Spanish
Native or Bilingual
Timeline
Gastrointestinal Technician
Antelope Valley Medical Center
07.2007 - Current
Medical Assistant
USC Internal Medicine
01.2001 - 07.2007
Certificate - Medical Assistant
UEI College