Summary
Work History
Education
Skills
Timeline
Cashier

Kitanna Contreras

Lancaster,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

Cashier

Target
Van Nuys, CA
09.2020 - 01.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor of Science - Public Health

California State University Northridge
Northridge, CA
06.2025

High School Diploma -

Birmingham Community Charter High School
Van Nuys, CA
06.2021

Skills

  • Customer Transactions
  • Honest and Ethical
  • Cash Register Operations
  • Detail-Oriented
  • Policies and Procedures
  • Reliable and Responsible
  • Problem Solving
  • Work Task Prioritization
  • Cash Handling
  • Creative Thinking
  • Goal Setting and Achievement
  • Adaptable and Flexible

Timeline

Cashier

Target
09.2020 - 01.2021

Bachelor of Science - Public Health

California State University Northridge

High School Diploma -

Birmingham Community Charter High School
Kitanna Contreras