Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
References
Timeline
Generic

KALEB KING

Tuscaloosa

Summary

Versatile and customer-focused professional with a background in customer service and Certified Personal Training (CPT). Known for exceptional communication skills and a keen ability to understand and address individual needs. Proven track record of delivering high-quality service and building strong relationships with clients. Skilled in creating tailored solutions and motivating others to achieve their goals. Eager to bring my dedication to customer satisfaction and adaptable skill set to any role, contributing positively to a dynamic team environment.

Overview

8
8
years of professional experience

Work History

Cashier

Piggly Wiggly
02.2016 - 06.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Sales Representative/Manager in Training

Vector Marketing
02.2017 - 06.2017
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.

Security

Rounders
08.2020 - 02.2023
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Implemented security structures to prevent unauthorized access and maintain system security.

Member Service Rep

Planet Fitness
07.2021 - 12.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Front Desk Customer Service Representative

Crunch Fitness
03.2022 - 04.2022
  • Supported sales initiatives by informing potential customers about available promotions or special rates when handling reservation inquiries.
  • Consistently maintained an organized workspace at the front desk, contributing to a professional atmosphere in the hotel lobby area.
  • Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.

Personal Trainer

Crunch Fitness
04.2022 - 01.2023
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.

Armed Security Officer

The Palace
06.2023 - 08.2023
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.

Server

Buffalo Phils
09.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Education

Bachelor of Arts - Communications And Informations Sciences

The University of Alabama
Tuscaloosa, AL
12.2023

High School Diploma -

McAdory Highschool
Bessemer, AL
05.2016

Skills

  • Strong Work Ethic

  • Exceptional customer service

  • Cash Handling

  • Guest Engagement

  • Team Leadership

  • Time Management

  • Verbal and written communication

  • Passion for fitness

  • Motivational Coaching

  • Exercise program design

  • Complex Problem-Solving

  • Staff Management

Awards And Acknowledgements

  • Adobe Applications Certified
  • ISSA Certified
  • AED/CPR Certified

References

  • Jamaree Coleman, Security Manager, Rounders, 256-762-9922
  • Jason Worthen, Assistant Manager, Crunch Fitness, 205-702-5038
  • Dillan Rogers, General Manager, Planet Fitness, 205-777-1828
  • Whitney Allen, District Manager, Vector Marketing, 662-422-0262
  • Suzanne Freeman, Teacher, McAdory Highschool, 205-965-8813
  • Mike Miller, Photographer, Million Dollar Band, 205-665-4545

Timeline

Server

Buffalo Phils
09.2023 - 05.2024

Armed Security Officer

The Palace
06.2023 - 08.2023

Personal Trainer

Crunch Fitness
04.2022 - 01.2023

Front Desk Customer Service Representative

Crunch Fitness
03.2022 - 04.2022

Member Service Rep

Planet Fitness
07.2021 - 12.2021

Security

Rounders
08.2020 - 02.2023

Sales Representative/Manager in Training

Vector Marketing
02.2017 - 06.2017

Cashier

Piggly Wiggly
02.2016 - 06.2016

Bachelor of Arts - Communications And Informations Sciences

The University of Alabama

High School Diploma -

McAdory Highschool

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KALEB KING